Kieran_SQ

[Kieran_SQ]

Hi,

I checked your form and the option for toggle the form was enabled, I have disabled this for you. To enable or disable this in future please go to WP Admin > Users > Profile Search and edit your desired form. When the page has loaded you’ll see a panel on the right titled ‘Form Template’ you can use the option ‘Toggle Form’ within this panel to enable or disable this feature (see screenshot).

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please try adding the below CSS via WP Admin > Appearance > Editor > SweetDate Child > Style.css

COPY CODE

small.kleo-clear-radio {
    display: none;
}

Make sure to clear your WordPress cache, server cache and your browsers cache to see the changes.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

There isn’t an option to override the width of the content per page but you can use the below CSS in conjunction with your pages ID to target a specific page.

COPY CODE

@media only screen and (min-width: 768px) {
.page-id-6 .row {
    width: 1080px;
}
}

In the above example I have used the page with the ID of 6, your activity page, and set the width to 1080px. Change these two values to suit your needs. You can get the page ID via the backend or visiting the page on the front end, viewing the browser console (F12) and checking the class added to the body tag (see screenshot).

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I’m not sure what to suggest, the form is displaying on Google Chrome, Firefox, Opera and Internet Explorer in uncached / private windows as it should (see screenshots). This has to be a local issue. Did you try fully clearing your browser with Ctrl+Shift+Del instead of Ctrl+F5?

Kieran

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[Kieran_SQ]

Hi,

In that case there isn’t really such a thing as a BuddyPress page. Pages like members, groups, register etc are all standard WordPress pages that are dynamically filled with content from the BuddyPress plugin when assigned in WP Admin > Settings > BuddyPress > Pages.

You can create any page you wish, fill it with content and then use the below code in your KLEO Child theme’s functions.php file to restrict the page to logged in users and redirect logged out users to X page

COPY CODE

// Redirect from signup page if logged in
function redirect_logged_out_if_page_is() {
    if ( !is_user_logged_in() && (is_page( 'my-private-page' ))
    ) {
        wp_redirect( home_url( '/destination-if-logged-out/' ) );
        exit;
    }
}
add_action('template_redirect', 'redirect_logged_out_if_page_is');

Replace my-private-page for your privates pages slug.
Replace destination-if-logged-out for the page you wish to redirect logged out users to when they access the page.

For menus please try using the plugin Menu Item Visibility Control which can be found here https://wordpress.org/plugins/menu-items-visibility-control/. See screenshots on how to use the plugin, for your purposes you should use in conjunction with !is_user_logged_in()

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I checked your front page and the form appears to be displaying correctly (see screenshot). Please purge your websites cache, any server cache and your browsers cache (Ctrl+F5) to ensure you have the latest version of your page.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

I have moved this to the feature request section. Please click ‘Vote this feature request’ to vote for this feature.

All the best,

Kieran

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[Kieran_SQ]

Hi,

CSS alone will not move the ajax search. You’d have to build out the area and function with your own code within the file stated above on line 168 (to begin at logo) or 170 (for center aligned content between the logo and menu containers).

Would you like me to move this to feature requests for community voting?

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Currently there is no option that enables this as it’s not a feature of the theme. If you’re comfortable with writing/editing HTML, CSS and PHP you can copy the below file from the parent theme to the child theme, recreating the file structure if it does not already exist in the child theme, and editing the copied file. Insert your custom code on line 168 or 170 as per your requirements.

From
/wp-content/themes/kleo/page-parts/general-header-section.php

To
/wp-content/themes/kleo-child/page-parts/general-header-section.php

If you wish I can also move this ticket to the feature requests sections for community voting. If enough votes are received then the feature will be added to a future release of KLEO.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

That’s great to hear, I’ll mark this topic as resolved. If you experience any other issues or have any other questions please feel free to open a new topic and we’ll be happy to help.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

Are you referring to creating a new tab within the user profile? If so you can follow this support article on how to create one of your own https://rtmedia.io/docs/developers/create-new-buddypress-profile-tab/. Please bear in mind you’ll need some PHP knowledge to achieve this custom development.

If this is not what you were referring to then please feel free to provide more information so I can better assist you.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Jens,

Sorry to hear the update didn’t address this issue for you. I have referred your other ticket to one of our developers but I need to rule out this specific issue being caused by KLEO.

Can you therefore please go to WP Admin > Appearance > Themes and install the default theme Twenty Seventeen. Once installed please activate the theme, clear all caches and check to see if the issue persists.

Let me know,

Kieran

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[Kieran_SQ]

Hi Jens,

I’m sorry that the 4.4.4 update did not fix your issue. I am going to refer this topic directly to one of our developers who will be in touch with you to discuss this issue. They’ll be in touch as soon as they can, Monday to Friday, East European Time.

Thank you for your patience on this matter,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

Please install the latest update (4.4.4) which addresses a JS error. Once installed purge your WordPress cache, any server caches and your browser cache. Once you have clear them all please check the page with the issue again and see if this is resolved.

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

Just to update you on the display issue. We’re pushing out an update at the moment which should appear in your dashboard in about an hour. Please install the update, purge all WordPress, server and browser caches and check to see if the issue is resolved.

With regards to the theme appearing twice, you should still remove the duplicate copy of the KLEO theme via SFTP/FTP.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I accessed your site and found two plugins that were out of date. I have updated these two plugins for you to ensure comparability with WordPress 5.0

WP Bakery 5.5.4 (updated to 5.6)
Essential Grid 2.2.4 (updated to 2.3.1)

You can check for updates to bundled premium plugins via WP Admin > Appearance > Install Plugins or https://der-datenschutzbeauftragte.com/wp-admin/themes.php?page=install-required-plugins&plugin_status=all.

When I check the page you’re using for the archive I can see the items are there structurally but they’re not displaying.

I attempted to switch themes to rule out any custom work within your KLEO Child theme and found two entries for the KLEO parent theme. Please can you remove the secondary copy of KLEO via WordPress or SFTP/FTP and let me when you have done so.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi, I have checked in with our core developer on the issue you're facing. We're able to see the issue and an update for KLEO will be pushed out over the weekend for you. Thank you for letting us know, Kieran

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Alex,

I do not have a solution to altering the state of the default WordPress menu widget to be open for all menu items and their children. This is a feature of WordPress core not KLEO so you’re best off researching how to extend WordPress core widgets to suit your development needs.

For the font size in the footer area please use the below custom CSS

COPY CODE

#footer {
    font-size: 18px;
}
#footer h4 {
    font-size: 26px;
}

I have included the general font size and the title font size in case you wished to change that too. After adding this to your KLEO Child theme please clear all caches to see changes.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

I’ve had some feedback from the developers and the consensus is that variable width columns / rows is a feature that will be rolled out for the new WordPress editor in the coming months and is therefore not something we will be looking to duplicate.

Realistically it should have been made available in the initial release of the editor but appears to have been an oversight. We’ll keep an eye on the development of this feature and if necessary we’ll add support for it.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I’m not sure if that will be an option or not. There is some discussion in the WordPress community regarding best practice and themes with adding blocks. I’m going to put forward your suggestion to the core developers and when I have some more information on this I’ll update you.

To confirm, the plugin in question is this one https://wordpress.org/plugins/kadence-blocks/?

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

You’re welcome 🙂

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

We don’t have an option to manually set the values for the width, but we probably should, I’ll pass that one to the developers as a suggestion for a future release.

In the meantime please use the below CSS to manually set the widths for the content and sidebar.

COPY CODE

@media (min-width: 768px) {
#main-container .col-sm-9 {
    width: 70%;
}
#main-container .col-sm-3 {
    width: 30%;
}
}

Adjust the 70/30 values to suit your needs, save, and purge your cache(s) to see the changes.

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Glad this is now resolved for you 🙂 Feel free to open a new topic any time and we’ll be happy to assist.

Merry Christmas,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You can add the below CSS to your KLEO Child theme’s style.css via WP Admin > Appearance > Editor > KLEO Child > Style.css or via WP Admin > Theme Options > General Settings > Scroll to: Quick CSS – this will remove the white background colour from the main elements.

COPY CODE

#main-container .row {
    background-color: unset;
}

The link you sent is in reference to static HTML. Your page is built with WordPress and WP Bakery and therefore you do not have access, by default, to the HTML of the page. You could in theory create your own template for the page via PHP but this would require a good working knowledge of HTML, CSS and PHP.

Your only real option away from that is a ‘clickable background’ plugin for WordPress of which you’ll find several premium and some free options via Google.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Can you send me a link to the actual page so I can see what the issues are and send specific CSS to address them.

You will not be able to make the background area clickable as it will be a background image defined via CSS and not HTML. If you needed this functionality then you would need to research third party plugin options.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

You can remove this border by adding the below CSS to your KLEO Child theme’s style.css file by going to WP Admin > Appearance > Editor > KLEO Child > Style.css

COPY CODE

.sidebar {
    border-left: 0px;
}

Alternatively you can add this to WP Admin > Theme Options > General Settings > Scroll to: Quick CSS. Make sure to purge your WordPress, server and browser cache(s) to see the changes.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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