Forum Replies Created

Viewing 40 posts - 18,121 through 18,160 (of 25,000 total)
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  • in reply to: Custom permalinks #104612
     Laura
    Moderator

    Hello, no you dont need to change that one, as it will automatically change to your post permalink 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Picture Gallery not working properly #104611
     Laura
    Moderator

    Hello, it seems like something is blocking it, usually its a cache plugin, a snippet, cdn or a conflicted plugin
    If you share admin credentials i can take a look

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change the 3 column widths #104610
     Laura
    Moderator

    Hello, try adding this to style.css of child theme

    COPY CODE
    
    .template-page.col-sm-8.col-sm-push-2.tpl-3lr {
        width: 80% !important;
    }
    

    If you need it wider, let me know as will need to edit other things

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Call to Action Background Image on Widget #104607
     Laura
    Moderator

    It’s a pleasure

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i am happy that is resolved 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Cannot embed YouTube Videos in the Activity stream #104605
     Laura
    Moderator

    Hello, seems to be related to the other issue, dont you think?
    Did you add any code snippet that is related to admin view or user view?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Align menu to the right #104604
     Laura
    Moderator

    Hello, try adding this to style.css

    COPY CODE
    
    li#menu-item-8385 {
        width: 15%;
    }
    

    For more edits you will need to hire a freelancer 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Buddypress registration replaces entire page #104603
     Laura
    Moderator

    Hello, that is not available right now, the only way is editing the file at the child theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Random instead of the Latest #104591
     Laura
    Moderator

    Hello, sure 🙂 Can you share admin credentials?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Show only male or only females #104590
     Laura
    Moderator

    Hello, i can’t tell you exactly when we could add this, as there are a lot of things in the table. But here is a way to do it, but still not perfect https://archived.seventhqueen.com/forums/topic/restrict-looking-for-the-opposite

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile picture / avatar upload error message is wrong #104589
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query. Please provide admin credentials
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Hide full name on profile page #104584
     Laura
    Moderator

    Hello, i am a bit lost, i see everything fine, please check

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: profile matching setup in KLEO #104583
     Laura
    Moderator

    Hello, some of the basic buddypress features are possible, but other needs development, i suggest to hire a developer to do it for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Meta Description For Post Pages #104581
     Laura
    Moderator

    Hello, at Theme Options > Blog, click the meta and ad author link
    Now at style.css of child theme add this

    COPY CODE
    
    article .meta-category {
        display: none;
    }
    .home .author-name {
        display: none;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Custom posts showing related posts only to admin. #104580
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search form is not working perfect #104572
     Laura
    Moderator

    Hello, did you follow the video tutorial? you have a wrong setup, you need to use i am a and looking for a fields in order to work

    Also, your i am a and looking for a fields should be dropdowns not radio buttons

    You deleted i am a field, this one is mandatory for the theme, create it again, also, you did not setup i am a and looking for a fields at Sweetdate > Buddypress as i told you, in my first post, i said
    “Hello, please check that you have well setup the gender, age and matching fiels “I am a” “Looking for a” at Sweetdate > Buddypress
    Please share admin credentials if you already did check that”

    You shared credentials without even checking what i told you, please we are here to help you resolve your issues not to setup your site for free

    If i told you to check out Sweetdate > Buddypress, you should do that, not give me credentials so i do it myself, please. The issue is indeed at Sweetdate > Buddypress, because:
    1- You deleted I am a field
    2- You changed Looking for field from dropdown to a radio field
    3- Your search form has only Looking for field, not I am a and Looking for, need to have BOTH
    4- You didn’t select gender field. as it told you.

    We are here to help, have a lot of topics to take care of, so we cant be setting up every user website, ONLY when the user already tried and followed our suggested steps. This is not what you did.

    Video Tutorials, created to be used: https://archived.seventhqueen.com/video-tutorials

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: News Ticker #104569
     Laura
    Moderator

    Hello, fixed, please check attachments

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Blog Post Meta Unclickable #104564
     Laura
    Moderator

    Hello, yes, at Theme Options > Blog

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Slider Revolution Issue #104563
     Laura
    Moderator

    Hello, deactivated the SG Cache plugin, try W3 Total cache instead
    Also reinstalled revolution slider, its fixed
    Everything at your site seems fine 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Login-Page #104561
     Laura
    Moderator

    Hope it works for @matty111
    Thanks @jcks2q

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: A few questions #104560
     Laura
    Moderator

    Hello, please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Mailchimp Error #104559
     Laura
    Moderator

    Hello, glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Very slow site #104557
     Laura
    Moderator

    Hello, deactivated database cache and made some adjustments at page cache and browser cache
    Attached speed now, its very good as you are using rtmedia, that is slow recently

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Sweetdate section on the backend having issues #104555
     Laura
    Moderator

    Hello, then seems like a server issue, i suggest to migrate your site to another server, if you need help with that please contact me at laura@seventhqueen.com

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How do I change the wording on the registration box #104554
     Laura
    Moderator

    Hello, if you are using the mixed form:
    1. Go to Sweetdate > Page-parts > Copy home-register-form.php (download it to your pc)
    2. Go to Sweetdate-child > Create a folder and call it page-parts > Paste home-register-form.php then edit the text and save it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Appearance of blog post icons #104550
     Laura
    Moderator

    Hello, yes, just place this at style.css of child theme

    COPY CODE
    
    .masonry-listing .format-standard .post-title {
        border-left: 3px solid #BABABA !important;
    }
    

    #BABABA is the color code

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, you can place the wordpress installation inside a subfolder and just link the html url to the subfolder
    something like myomain.com/main

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: rtmedia causing site to freeze #104546
     Laura
    Moderator

    Hello, rtmedia has some loading speed issues recently, nothing related to the theme, i suggest to install a cache plugin like w3 total cache
    We cant do much as its rtmedia issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: CSS – How can i center my vdeo screen ? #104537
     Laura
    Moderator

    Hello, if using visual composer, try a 3 column layout for the row, 1 big at the center and 2 small at the sides
    Let me know if you need more help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Custom permalinks #104536
     Laura
    Moderator

    Hello, i suggest to use the post name permalink to prevent issues with other plugins
    for SEO, try YOAST SEO plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Some Buttons not displaying text #104535
     Laura
    Moderator

    Hello, try deactivating some plugins and testing again, it could be a conflict

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Multiple location updates on activity page #104534
     Laura
    Moderator

    Hello, do you have w3 total cache with object cache enabled? if so turn it off, if not try deactivating other plugins and testing again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, did you try deactivating some plugins and testing again?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: VERY slow theme #104529
     Laura
    Moderator

    Hello, enabled W3 Total Cache: Enabled Object cache, disabled database cache
    deactivated comet cache

    Installed P3 Plugin Profiler
    Check attachments
    Rtmedia is very slow right now, you could try using “plugin organizer” plugin to deactivate rtmedia at the homepage
    You could also contact them about the speed issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Feature Items #104524
     Laura
    Moderator

    Hello, this? (attached)
    I can help you with that, but you need an image as a background there, if not you wont notice it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Category widget icons #104523
     Laura
    Moderator

    Hello, please add this to style.css of child theme

    COPY CODE
    
    .widget_categories li:before {
        display: none;
    }
    .kleo-main-header.header-normal {
        border: none !important;
    }
    .template-page.col-sm-9.tpl-right {
        border-color: transparent !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, try adding this css to style.css of child theme, edit as you prefer

    COPY CODE
    
    .kleo-main-header.header-left {
        padding-top: 20px;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Site under Internet explorer #104519
     Laura
    Moderator

    Hello, have you tried deactivating some plugins and testing again?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Cannot embed YouTube Videos in the Activity stream #104515
     Laura
    Moderator

    Hello, do you have it restricted? Please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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