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  • in reply to: >> Reorder rtMedia Icons #69635
     sharmstr
    Moderator

    Please search before posting: https://archived.seventhqueen.com/forums/topic/re-order-menu-positions-on-members-profile#post-60568

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    in reply to: selected sidebar not showing #69632
     sharmstr
    Moderator

    The “blog” page is special. WP takes control of it so it will always use the main sidebar. You can use on the many conditional widget plugins to solve your issue.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Woocommerce product image sizes #69631
     sharmstr
    Moderator

    I can do some amazing things, but guessing your site url isnt one of them. LOL 🙂

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Register #69630
     sharmstr
    Moderator

    This isnt Kleo related. Use an smtp plugin to fix. I prefer this one https://wordpress.org/plugins/wp-mail-smtp/

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Add more .. (don't know the name) on posts #69628
     sharmstr
    Moderator

    You’ll have to copy the kleo_entry_meta function found in /kleo/functions.php to your child theme and add your code. The code will need to assign the counter to the $meta_list array. You’ll have to ask the counter developer what code you need to add to do that.

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    in reply to: Activity stream media #69622
     sharmstr
    Moderator

    It should work fine. See attached.

    Look for plugin conflicts with css, make sure you are running updated versions of kleo and rtmedia.

    (note: in the future you can always test things out on the demo to see if your site is working correctly or not: http://seventhqueen.com/themes/kleo/members/demo/)

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    in reply to: Woocommerce product image sizes #69621
     sharmstr
    Moderator

    respond privately with a link and credentials so I can see whats going on.

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     sharmstr
    Moderator

    And it looks like your site isnt the only one. Here’s one not running Kleo

    https://productforums.google.com/forum/?utm_campaign=ask_the_community_en&utm_medium=en&utm_source=en#!topic/chrome/EW_N4hidHBE;context-place=forum/chrome

    and a possible fix

    http://themeforest.net/forums/thread/google-chrome-v44-breaking-wordpress-sites-easy-fix-as-wordpress-plugin/186350

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     sharmstr
    Moderator

    I’m curious how it was determined to be a Kleo issue. I’m curious because I’m running the latest version of chrome and dont have display issues with any of my sites. Here’s some basic things to check

    1 – Does it happen with the 2015 theme
    2 – Are you running the latest version of Kleo (3.0.4), k-elements (3) Visual Composer (4.5.3)
    3 – Have you cleared your cache?
    4 – Is a plugin causing it?

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    in reply to: Create a new Post Layout #69615
     sharmstr
    Moderator

    You can also look at single.php. That’s the template that’s used for posts. You’ll see in there the other templates that are used to build the page. For example, just before the loop it calls out one of the content templates depending on the post format that has been selected. Lets say it was an image post. Then you’d open up content-image.php.

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    in reply to: Create a new Post Layout #69609
     sharmstr
    Moderator

    As I mentioned before, add the code I gave you. It will tell you which pages you need to either change or copy and customize.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Kleo Install #69608
     sharmstr
    Moderator

    This has been asked and answered a few times before. Please search before asking.

    There is no built in registration form form to put on pages

    You can either uses one of the login widgets by adding the VC widgetized sidebar shortcode. Or you can add a button and add the kleo-show-login class to it to launch the login modal.

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    in reply to: Sidebar for a custom post type page isn't working #69605
     sharmstr
    Moderator

    If you also created a page template for the cpt then within that template you can call your games sidebar as noted in #2 here: http://www.carriedils.com/sidebar-custom-post-type/

    If you dont understand templates and didnt create one, you can use a conditional widget plugin: http://ghost1227.com/2014/01/review-wordpress-conditional-widget-plugins/

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Sidebar on woocommerce shop page #69545
     sharmstr
    Moderator

    Because of the verbage, this can get quite confusing. I need to know if in fact you have widgets in a sidebar called “Shop sidebar”. Thats the sidebar which the category and product pages use. They do NOT use the main sidebar.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Activity Link #69517
     sharmstr
    Moderator

    Really no point in finding the previous thread. It basically says the same thing 🙂

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    in reply to: Activity Link #69514
     sharmstr
    Moderator

    I’ve discussed this somewhere here before. Yes, Kleo stylizes it, but the issue is that BP doesnt link the title to begin with. You wouldnt be touching any Kleo files to change that. You should ask them what’s the best way to do that.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Menu doesn't appear like home page #69511
     sharmstr
    Moderator

    Unhide it. The menu is in the header.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Menu doesn't appear like home page #69508
     sharmstr
    Moderator

    Bring up catalogue-2 in page editor. Scroll down to Theme General Settings. Check to see if you have the header turned off.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Creating an Account with Paid Membership Level #69507
     sharmstr
    Moderator

    Its a two step process if you use the bp registration process.

    If you use the pmpro process, you can add buddypress fields to the checkout page. More info on that on PMPros website.

    This is not Kleo’s fault. Its the way it works.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Child theme acting really childish #69506
     sharmstr
    Moderator

    I think you need to cut him some slack. Sounds like you’re working him to hard 🙂

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    in reply to: Member Search #69505
     sharmstr
    Moderator

    Ahhh, right. I didnt realize my gender box was multiselect. Sorry about that.

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    in reply to: Kleo Install #69473
     sharmstr
    Moderator

    They need to be blank. It really doesn’t matter if there are multiples of them. You can have 5 pages named “register”. The only one that matters is the one that’s bp is setup to use. And that one needs to be blank.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Kleo Install #69468
     sharmstr
    Moderator

    Not sure I understand your response.

    In any case, you need to have separate pages for activate and register.

    Profile pages are not pages. They are built on the fly.

    There are no login / logout pages besides the built in wp-login.php. Kleo uses a login modal box that you can set up in your menu. Or you can use the BP login widget.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Create a new Post Layout #69467
     sharmstr
    Moderator

    Visual Composer > General Settings

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     sharmstr
    Moderator

    See if this helps…

    You can create ‘sections’ using xprofile groups.

    There is custom css presented in this forum that will change the labels and data to be on separate lines. https://archived.seventhqueen.com/forums/topic/buddypress-profile-fields

    You can use this plugin to add a profile image: https://wordpress.org/plugins/buddypress-xprofile-custom-fields-type/

    There is also a suggestion to have different profile layouts: https://archived.seventhqueen.com/forums/topic/various-profile-layout-options Its not exactly what you were talking about, but could be expanded to offer some customization in theme options.

    You are not required to use PM Pro. Others are using S2member.

    Payment methods are controlled by whatever plugin you are using, not Kleo.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Create a new Post Layout #69455
     sharmstr
    Moderator

    There’s not just one file. They are broken up into several files depending on what layout AND post format you have selected.

    Put this in your child theme functions.php file. It will put comments in your page source code that will tell you which template files are being called.

    COPY CODE
    
    /**
     * show included template files
     */
    add_action('all','template_snoop');
    function template_snoop(){
        $args = func_get_args();
        if( !is_admin() and $args[0] ){
            if( $args[0] == 'template_include' ) {
                echo "<!-- Base Template: {$args[1]} -->\n";
            } elseif( strpos($args[0],'get_template_part_') === 0 ) {
                global $last_template_snoop;
                if( $last_template_snoop )
                    echo "\n\n<!-- End Template Part: {$last_template_snoop} -->";
                $tpl = rtrim(join('-',  array_slice($args,1)),'-').'.php';
                echo "\n<!-- Template Part: {$tpl} -->\n\n";
                $last_template_snoop = $tpl;
            }
        }
    }
    

    Just view the page source and search for “Template Part” to see all the template files the page has called. See attached example

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    in reply to: Kleo Install #69453
     sharmstr
    Moderator

    Did you install and configure buddypress?

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: BuddyPress messaging not working since update #69452
     sharmstr
    Moderator

    Wait a minute. The bp suggest on the compose screen will only return friends. This is working on my sites. Since it looks like you’ve disabled the friends stuff, bp suggest will never work there. I sent you a test message by typing in admin (instead of click on private message from the member directory) and it worked.

    So, looks like everything is working as designed. There might be some code out on the iterwebs to change the auto suggest to include all users, not just friends.

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    in reply to: BuddyPress messaging not working since update #69448
     sharmstr
    Moderator

    by any chance do you know what version of BP you were on before you upgraded? I just tested the bp suggestions on the compose screen on a site that I have that’s still running 2.2.3.1 and it doesnt work there either. In all instances (my sites and your site) I can see the query being sent to look up members but nothing is being returned. Not even an error condition.

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    in reply to: BuddyPress messaging not working since update #69446
     sharmstr
    Moderator

    Did you clear your cache?

    I’m in your site right now to see if I can see any errors. Also, it seems that the suggestion box isnt displaying on my sites. I’m not going to look into whatever plugin you’re using for mass messaging though.

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    in reply to: Create a new Post Layout #69444
     sharmstr
    Moderator

    You have two options

    1 – Enable visual composer for posts. If you do that, you may want to turn off ‘display media on posts’. You’ll also have to use custom posts excerpts.

    2 – If you know php and wordpress templating, you can edit the template files.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: cant see share icons in chrome #69443
     sharmstr
    Moderator

    I hit submit too soon. Try clearing your chrome cache.

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    in reply to: cant see share icons in chrome #69441
     sharmstr
    Moderator

    I can see them fine in Chrome.

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    in reply to: Child theme acting really childish #69439
     sharmstr
    Moderator

    It really depends on what’s in those 10 folders in the child theme. As you know, none of those are served until the child theme is active. So it would make sense that the problem lies there. If it were me, I’d either rename all of them or delete them initially to see if they are really the issue. If they are, rename them back (or reupload) one at a time to determine where the issue is.

    The other problem could be caching or CDN files if you have that in place.

    btw – you get a A+ for the day for the best topic title 🙂

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    in reply to: Popup login to access buddypress content #69437
     sharmstr
    Moderator

    The problem is that the login modal isnt coded to stay focused if the user clicks on another part of the screen. So, if you merely launch the modal, without a redirect, they can click somewhere outside of the modal to close it and then would be able to see the content. The redirect prevents that from happening.

    I dont disagree with you, but its not an easy tweak of the code. I’ll move this to the feature request forum to be considered for future functionality.

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    in reply to: Member Search #69434
     sharmstr
    Moderator

    Kleo isnt responsible for any of that. It merely stylizes the output of the BP Profile Search plugin. The plugin will have to add all that. You should post your request here: https://wordpress.org/support/plugin/bp-profile-search

    What that said, for #1 you can select more than one option. See attached.

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    in reply to: Sidebar on woocommerce shop page #69432
     sharmstr
    Moderator

    Have you added widgets to the “Shop sidebar” sidebar?

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    in reply to: Get previous versions of KLEO theme #69430
     sharmstr
    Moderator

    Send your request to dev@seventhqueen.com

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    in reply to: Community Member Search Page #69429
     sharmstr
    Moderator

    Click on the pencil icon to edit the row.

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    in reply to: Pagination for categories not working #69428
     sharmstr
    Moderator

    What hosting were you using?

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