Forum Replies Created

Viewing 40 posts - 641 through 680 (of 8,607 total)
  • Author
  • in reply to: Members element does not function & Facebook Login issue #137052
     Abe
    Keymaster

    Hi there, version 4.1.4 should fix that problem. We updated the theme files with the latest version and now it works
    http://seventhqueen.com/themes/kleo/home-default/

    Make sure to delete cache from your site and browser.

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Notifications in Top Left Header Menu & WPML #136931
     Abe
    Keymaster

    Still investigation, sorry for the delay

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Request your help please team :) #136930
     Abe
    Keymaster
    Not marked as solution
    in reply to: K Elements Major issue #136848
     Abe
    Keymaster

    Hi, does this happen on a particular page, frontend and backend?

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Update failed …. homepage crashed #136847
     Abe
    Keymaster

    Hi, i see you site looks fine. If you want to update make sure you entered Themeforest username and API key in Theme options or in Appearance – KLEO Welcome

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Notifications in Top Left Header Menu & WPML #136560
     Abe
    Keymaster

    hello, we will be doing some tests and let you know the outcome

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    Hi, we are releasing an update today and the fix will be included.

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Remove breadcrumb #136426
     Abe
    Keymaster

    HI, that is the info from the Breadcrumb section that you can disable it by removing the text from the textarea.

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Please Deactivate Kleo Theme on BlueHost #136169
     Abe
    Keymaster

    Hi, have you purchased Revslider separately because Revslider that is included in the theme does not need an activation code and should be left just like that.

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Notifications in Top Left Header Menu & WPML #136168
     Abe
    Keymaster

    Hi, if you go to your profile -> notifications in the CA language, do you see them there?

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: CSS to change color of vertical separator #135930
     Abe
    Keymaster

    Thank you @Kieran 🙂

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Timeline image is missing BuddyPress #135887
     Abe
    Keymaster
    Not marked as solution
    in reply to: Request your help please team :) #135676
     Abe
    Keymaster
    Not marked as solution
    in reply to: Demo #135570
     Abe
    Keymaster

    Hi, I tried to get more details from you so Radu can help you with the import. For example you might not want dummy users and groups on your site but we will add them with the above mentioned plugin so your site looks complete and you just delete them afterwards.

    Radu please check these pages on @braveheart instal and make sure they all look complete.
    Pinterest Page
    Get Connected Page
    E-Learning page
    Resume Page
    Product Landing Page
    Community Pages
    Business Directory
    Embed Video pages -Vimeo & Youtube

    Thanks

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Demo #135542
     Abe
    Keymaster

    Hi, I think is best to let us know what page didn’t import with the content so we can help. For example BuddyPress members, groups, activity needs to be generated if you want dummy data with this plugin https://wordpress.org/plugins/bp-default-data/

    Let us know and we can quickly explain or help on specific points.

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: The “Load More” button stopped working #135242
     Abe
    Keymaster
    Not marked as solution
    in reply to: Report Plugin Incompatibility #135240
     Abe
    Keymaster

    Hi, Can you show me what errors or provide the plugin to test?

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Can’t Update Theme via ThemeForest #135192
     Abe
    Keymaster

    Hi, we can provide the latest theme version for now but we can’t do it in the future. Also I see your support is expired.
    https://we.tl/jjl88u0wzx

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: NEWs FOCUS Shortcod does not work #134949
     Abe
    Keymaster

    Hi, you need to select your categories from the Query builder

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    YAY. Glad to hear it worked

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: We requested Installation and paid for that. #134732
     Abe
    Keymaster

    Hi, you are asking questions on things that aren’t related to our theme directly and more to plugins that you use. Course teachers, etc are not part of KLEO and probably some plugins you use.

    If you use the Private message feature from BuddyPress then you will see the messages in your profile – Messages tab

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    Hi there, you need to add this code to your child theme functions in order to enable it for other pages and also change the page permalink in the code with your name

    COPY CODE
    
    
    add_filter( 'bp_activity_maybe_load_mentions_scripts', 'sq_enable_mention_autosuggestions', 10, 2 );
    
    function sq_enable_mention_autosuggestions( $load, $mentions_enabled ) {
    
    	if( ! $mentions_enabled ) {
    		return $load;//activity mention is  not enabled, so no need to bother
    	}
    	//modify this condition to suit yours
    	if( is_user_logged_in() && is_page('my-activity-page') ) {
    		$load = true;
    	}
    
    	return $load;
    }
    
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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    Glad to hear that.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Uber Menu broke with Kleo 4.1 release #133744
     Abe
    Keymaster

    Actually just disable this option from Theme options – Header settings – Compact overflowing menu items which is adding an overflow hidden to the header until the header scripts loaded, which is not the case here

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Uber Menu broke with Kleo 4.1 release #133707
     Abe
    Keymaster

    Hi, please add this CSS until our next update

    COPY CODE
    
    .header-overflow .kleo-main-header, 
    .header-overflow .kleo-main-header .navbar-collapse {
        overflow: visible !important;
    }
    
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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Uber Menu broke with Kleo 4.1 release #133605
     Abe
    Keymaster

    they work but no admin right to do the quick change

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Upgrade to BuddyPress 2.6.2 yields white screen #133576
     Abe
    Keymaster

    Try to disable all plugins and see which is causing it testing with one by one deactivated

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Uber Menu broke with Kleo 4.1 release #133575
     Abe
    Keymaster

    I am not able to reproduce it. Maybe you can give me quick admin permissions to enable to see the page and quickly disable it. or any other way I can see it on your site again

    Thanks

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Uber Menu broke with Kleo 4.1 release #133571
     Abe
    Keymaster

    I am inspecting this so I can get a fix until the upcoming version in around 12 hours.

    Thanks

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Fatal error: allowed memory size #133568
     Abe
    Keymaster

    Hi, try to follow this link and increase PHP memory limit to recommended 128MB and see how it goes. You can contact your hosting and let them know that you need to increase PHP memory_limit directive to 128MB

    http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: 4.1 Menu issue with buddypress profile pic #133456
     Abe
    Keymaster

    Sorry, a small delay. Tomorrow the update will be live.

    Thanks

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: extend my support #133418
     Abe
    Keymaster

    Hello, you can purchase directly from the ThemeForest item page https://themeforest.net/item/buddyapp-mobile-first-community-wordpress-theme/12494864

    All the best

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Display User Avatar in Post #133405
     Abe
    Keymaster

    Please see Theme options – Blog – Meta settings

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: show post author avatar in essential grid #133269
     Abe
    Keymaster

    Hi, Essentials Grid plugin should be extended with the help of a programmer to achieve that.

    All the best

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    Yes please deactivate Easy KB plugin and set WP_DEBUG to FALSE in wp-config.php to stop receiving those notices coming from other plugins

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Double Menu #133164
     Abe
    Keymaster

    I tried it on our test servers and it does not act like that. Please disable some plugins that might cause this. Also try to assign a blank menu to the Secondary menu location

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Megamenu #133048
     Abe
    Keymaster

    Awesome 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: My website dont work properly #133047
     Abe
    Keymaster
    Not marked as solution
     Abe
    Keymaster

    Hi there, make sure you are not using PHP 7 since we are still testing the compatibility.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: 4.1 Menu issue with buddypress profile pic #133031
     Abe
    Keymaster

    Hi, will be releasing tomorrow an update which will include this too

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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