Abe

[Abe]

Thanks for sharing. Will do some more tests and make sure that the next update fixes it.

All the best

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[Abe]

Not marked as solution

[Abe]

Not marked as solution

[Abe]

Hello, to adjust the Themeforest rating you go to Themeforest.net -> Downloads http://themeforest.net/downloads
You must be logged in and in the Downloads list you will find KLEO theme and click on the 5 stars ratings to adjust it

I don’t know if I understood right but you might want to check this plugin https://wordpress.org/plugins/bp-disable-activation-reloaded/

All the best

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[Abe]

Hi there, I think you played with the restrictions settings from Paid Membership pro or another plugin. On the level edit page make sure you haven’t checked categories to restrict

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[Abe]

Hi there, sorry for the delay. Can you activate the debugging so we can see if you have any errors?

Please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

Cheers

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[Abe]

I am not sure if you should have received a notification. If you are sure that the plugin should send some notification try to look at your email server log and see if other emails are sent from your site. Maybe the plugin does not have that functionality. Try putting a question on their forums

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[Abe]

Not marked as solution

[Abe]

Not marked as solution

[Abe]

Glad to hear it is solved. Kleo does not have a theme.php and if it is OK from the backup then someone must have been playing in the files on your server 🙂

All the best

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[Abe]

Hi there, glad to hear you solved the problem. What was the cause?
A license makes it legal to use it on your site and also helps you to have an account here in case of theme bugs that you might find.

Cheers

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[Abe]

next week we will be adding support for title-tag in Sweetdate. See the link above on how to change the separator now and after:
http://wordpress.stackexchange.com/questions/203279/how-to-change-the-seperator-in-the-title

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[Abe]

You can add this function to your sweetdate-chil/functions.php file to override our theme default function

COPY CODE

function sweetdate_wp_title( $title, $sep ) {
    global $paged, $page;

    if ( is_feed() )
        return $title;

    // Add the site name.
    $title .= get_bloginfo( 'name' );

    // Add the site description for the home/front page.
    $site_description = get_bloginfo( 'description', 'display' );
    if ( $site_description && ( is_home() || is_front_page() ) )
        $title = "$title $sep $site_description";

    // Add a page number if necessary.
    if ( $paged >= 2 || $page >= 2 )
        $title = "$title $sep " . sprintf( __( 'Page %s', 'kleo_framework' ), max( $paged, $page ) );

    return $title;
}

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[Abe]

Hi there, nice looking login page you got there 🙂
In Appearance – THeme options you should have the redirection settings
See the attach on how the setting looks.
Setting it to default will allow you to use a plugin like Peter’s redirect. Setting it to custom will allow you to set a custom link

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[Abe]

Hi, please check the errors you get with your hosting provider since it should be something that they can help. Our theme can’t do that to your site but maybe a plugin you installed or codes you added

We are not responsible with whatever you are doing to your site so make sure your developers or whoever is taking care of your site knows what he is doing.

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[Abe]

Hi, sorry for my late reply. How small is that since it does not seem like a mobile resolution?

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[Abe]

please read my reply since I told you what to check in theme options

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[Abe]

Hi, please see our online documentation at https://archived.seventhqueen.com/documentation/kleo

Also all the pages are easily imported from Appearance – Kleo demo data

Also check out our install service if you can’t figure it out
https://archived.seventhqueen.com/services

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[Abe]

Hi, try to give me credentials to your wordpress site to check. Before that try to see if there is some caching involved.

Cheers

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[Abe]

Glad to hear everything is fine 🙂

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[Abe]

You played with theme options – Miscellaneous and you enabled the homepage redirect. Please keep in mind what changes you are doing or custom codes or plugins that might interfere

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[Abe]

Hi, you also need to make the changes suggested here: https://archived.seventhqueen.com/forums/topic/changing-testimonial-featured-image-size/#post-25911

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[Abe]

Hi, that section colors can be changed from Appearance – Customizer – Header – Sidemenu Styling.

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[Abe]

@sandeepsagar please find a plugin for that

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[Abe]

Awesome to hear that

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[Abe]

Unfortunately I can’t tell from the code you provided. Maybe check wordpress nginx rules recommended on WordPress site(do a google search) or try to contact your hosting provider.

Cheers

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[Abe]

Hi, I just did a new option for you to disable the magnific popup in the blog articles. You will see the new option in Theme options – Miscellaneous
You will need to replace the theme files attached on your server until the next update to make it happen

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[Abe]

Hi there, for another theme install you need another license, so if you install and use the theme in two places then you need to have two licenses purchased.

Thanks

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[Abe]

Hi there, try to reach plugin developer since we don’t interfere in the plugin process and it might be something wrong there that we cannot help.

Cheers

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[Abe]

Hi, please try to disable Visual composer and uninstall it and after that install the new KLEO. After the new KLEO version is in place just install the included Visual composer 4.11.1 version

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[Abe]

Glad to hear everything is fine now. The images issue that weren’t appearing should be something related to Visual composer but we will add a fix in the next update

Thanks

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[Abe]

Strange. we will do some extra tests on nginx but that should not affect the dynamic less compilator.

All the best

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[Abe]

@5high-photohub please try opening a new topic instead of replies to one from 2014. Please make sure you have Visual composer 4.11.1 and the latest KLEO version 4.0.4

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[Abe]

Hi, sorry for the delay. LAura will answer right away. Because you didn’t wait for the team to answer and posted a new reply each day, our system calculates your last response time

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[Abe]

So we are all good? I appreciate it if you consider adjusting the Themeforest rating according to what our theme deserves and all the hard work behind it.

Thanks

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[Abe]

Probably yes 🙂

Did you manage to adjust the Themeforest rating or 1 star is what KLEO deserves?

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[Abe]

Can you give me access to the admin area too? I want to re-upload KLEO theme. The FTP access is to the staging2 subdomain?

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[Abe]

Yep, get the kleo-child.zip archive from the main package downloaded from Themeforest

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[Abe]

Hi, sorry for the late reply. what is the name of your child theme folder since it could be related to that?

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[Abe]

Hi, please share your error. From what I can guess it is related to PHP memory limit.

Try to follow this link and increase PHP memory limit to recommended 128MB and see how it goes. You can contact your hosting and let them know that you need to increase PHP memory_limit directive to 128MB

http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

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