Andrei

[Andrei]

Good news.
We’ve found the issue and fixed it. It will be released in our next theme update, meanwhile you can replace the following files with the one provided in the archive below.

“wp-content/themes/kleo/assets/js/app.js”
“wp-content/themes/kleo/assets/js/app.min.js”

After replacing this files please be sure to delete any existent cache on both sides ( your browser or your wp cache, sure if you have any activated ).

Please let me know if it worked.
Cheers

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[Andrei]

I’ve surely didn’t touched that plugin, I’m sorry to hear that, that’s why I’ve asked you to do so.
I’ve just changed a few theme options, but that’s all. You should better request a db backup restore from your hosting.

The thing is that you have a lot of custom code and customizations, the problem should probably come from them, because this is a very isolated case. I just tested again, and our theme works just fine with social articles.

As you can see here in our live demo, the articles page works just fine with the full profile header enabled:
http://seventhqueen.com/themes/kleo/members/kleoadmin/articles/

You, or whoever made all of those customizations in your site should go over the entire custom code and see what’s causing this issue.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

I would ask you to manually deactivate your plugins one by one in order to see if this issue might come form any of your plugins.
Get back to me after you’ve done this and if the issue still persists I’ll try to investigate more.

Cheers

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[Andrei]

Hi,

Firstly, about the woocommerce template files, we are already working to check if this new, just released templates are rising any issues, and we’ll probably release an update as soon as possible to resolve that message as well.

Secondly, that error appears because you have added some custom pmpro related code in your sweetdate-child/functions.php file.

I would recommend you to rename that file ( add .bk at the ending of the filename ), update your pmpro plugin and then rename back the functions file.

Please let me know if you managed to do so.

Cheers

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[Andrei]

Unfortunately both wordpress and ftp credentials don’t work.
Looking forward.

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[Andrei]

In order to transform your website into a private one you should better use a plugin to protect your content.
Please test the following plugin and let me know if it works:
https://wordpress.org/plugins/private-only/

Cheers

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[Andrei]

Please update the credentials and I’ll give another look right away, I’m sorry but for the late reply.
Looking forward.

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[Andrei]

This makes sense, the answer is given also by the author of the plugin, so please make sure your users have this capability enabled. https://wordpress.org/support/topic/not-working-with-users

You can manage your user roles with the following plugin:
https://wordpress.org/plugins/user-role-editor

Cheers

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[Andrei]

The “article” tab is added by the “Social Articles” plugin, so please be sure you have it installed and configured.
You can remove profile tabs by deactivating some of the buddypress components or implementations.
Yes you can add an additional page and menu item but you’ll need programming skills to apply and modify some code snippets.

Cheers

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[Andrei]

You could try to style with css the profile header wrapper, but I wouldn’t recommend you to do so, because you’ll need to remove them when we’ll update the plugin with the same functionality.

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[Andrei]

Hi mate, please replace the following file with the one attached.
“wp-content/themes/kleo/woocommerce/checkout/form-checkout.php”

It seems that was a small issue from the last woocommerce update.
We’ll also release an update covering this as soon as possible.

Cheers

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[Andrei]

Make sure you have the right details setup under “Theme Options > Theme Update”, and it should work without problems.
Also, always, before doing a theme/plugin update, you should backup your site and your database.

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[Andrei]

Here are a few details about it.
https://developers.facebook.com/docs/web/tutorials/scrumptious/register-facebook-application

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[Andrei]

Sorry, it was marked as resolved by mistake.
Please try to update your theme over FTP if from some reason the automatic update fails.
You have information about how to do it inside our theme documentation.

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[Andrei]

Add the following code to your functions.php file:

COPY CODE

if(!is_user_logged_in()){
    function custom_pmpro_url_redirect(){
        return home_url().'#register';
    }
    add_action('kleo_pmpro_url_redirect', 'custom_pmpro_url_redirect');
    add_action('kleo_pmpro_home_redirect', 'custom_pmpro_url_redirect');

    function custom_pmpro_url_redirect_popup_reveal(){
        echo '<script> document.addEventListener("DOMContentLoaded", function(event) { var id = window.location.hash.substring(1); if(id == "register"){ jQuery(\'[data-reveal-id="register_panel"]\').click(); } }); </script>';
    }
    add_action('wp_footer', 'custom_pmpro_url_redirect_popup_reveal', 100);
}

Cheers

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[Andrei]

Yes you are right, it’s the free version.

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[Andrei]

They should reply to you, it’s a simple question if you can migrate your data from Bp-Album to rtMedia.
And please understand, it’s really not on our side to maintain such a compatibility.
You can choose from the two ones, but we never had anyone trying to “migrate”, at least not from what I know.

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[Andrei]

Please provide credentials to your wp admin area and I’ll give a look to see what happens.
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[Andrei]

For more information about how does this option work or what would be the available solutions to this, you should contact the developer of the plugin which handles the membership aspects ( http://paidmembershipspro.com/ ).

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[Andrei]

Please disable your plugins one by one until you find the one that generates such issues.
This is really not a problem coming from our theme, it’s just about the old outdated plugins that you’re probably trying to use.

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[Andrei]

Could you please set your gallery again how it was and provide me credentials to your wp admin area. I’m sure it’s a simple setting that you missed out.

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[Andrei]

Hi, I’ve didn’t tested this behavior, but this question should better go the author of rtMedia plugin.
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[Andrei]

The file you are talking about doesn’t seems to be part of our theme. Also I just tested your form and I saw that it finally works.

I’m glad you managed to get it solved somehow.
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[Andrei]

It seems it was an buddypress conflict probably because you have installed wordpress in the same directory as how the members page was named. After changing your “Members” page slug to “mums”, everything seems to work just fine.

Hope this clears out everything.
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[Andrei]

So, when I was trying to checkout with credit card, after I selected the “Credit Card” option, it won’t show me the fields, but they are there, just the display trigger is not working.
You should contact the developer of that gateway extension and ask it what should be the problem, and if he says it’s something from our theme, please ask him a few details so we can fix it.

We mainly don’t interfere at all with how gateways work, but who knows.
Looking forward for more details.
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[Andrei]

Hi, you can use the default wordpress word blacklists from “Settings>Discussion”

Hope it will help you.
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[Andrei]

Hi mate, we’ll try to improve this micro formats in one of our next updates.
Thanks for putting this in the light.

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[Andrei]

That comes from an additional plugin.

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[Andrei]

You’ll have to use the functions that i’ve used in the above shortcode. Where/when would you like this redirect to happen ?

Looking forward.

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[Andrei]

Unfortunately for the moment I don’t see such an option coming, but who knows in the future.
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[Andrei]

I’m glad you managed to fix the redirect issue.
About dynamic menu, I think it’s not fully compatible with our custom menu elements.

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[Andrei]

Could you please provide credentials to your wp admin area and also to a ftp account so I can investigate a little bit closer and see from where does this problem comes ?

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[Andrei]

It will handle normal fb logins too, but not the first one which is actually a register.
We’ll probably come in our next update with settings for login redirect directly in our theme panel.

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[Andrei]

It’s basic css, inside the css rule you have to add:

color: blue;

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[Andrei]

They will probably have to firstly confirm their account trough email and after that they can login.

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[Andrei]

@mrchristophee, radu shared the file where you need to make edits to change your fb register/login redirects, but please note that you’ll need a few programming skills to understand and edit the file correctly

@arystokrata, you are right about the facebook related redirects and in one of our next update we’ll fix this by adding an option directly in our theme panel from where you could edit the redirect url

Cheers

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[Andrei]

I think that the best solution is using the theme my login plugin to handle your login/register pages.
Also for redirect aspects you could give a try to “Peter’s Login Redirect” plugin.
But please be carefully not to have more than 1 plugin which tries to modify the same aspect of login/register.

Cheers

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[Andrei]

Yes, you should add the css into kleo-child/style.css, and the html into the text tab of the page.

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[Andrei]

You can use a plugin like this one to manage your login redirects:
https://wordpress.org/plugins/peters-login-redirect/

Cheers

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[Andrei]

Hi,

About the issue with the social share element there was a know issue in Social Articles plugin which has been fixed in their last version (1.8).

But about the issue regarding the header I really don’t know what to say because I didn’t saw that before. I’ve tested this case in my local test install and everything works just fine. Also here is a link demonstrating that there isn’t any issue with it. http://seventhqueen.com/themes/kleo/members/kleoadmin/articles/

May I ask you if you have any additional plugins or code snippets installed that might interfere in some way ?

Looking forward.

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