Forum Replies Created

Viewing 40 posts - 1,641 through 1,680 (of 1,856 total)
  • Author
  •  Andrei
    Moderator

    Hi mate, indeed it seems to be an issue from our side, I’ll try to deal with it and get back to you with a fix as soon as possible.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Usernames input character #49479
     Andrei
    Moderator

    You should contact the author of that plugin and ask it to add the support you need.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: KLEO Theme interferes with WooCommerce Permalinks #49478
     Andrei
    Moderator

    Hi mate, i just run some tests on your site, and it seems that the issue doesn’t disappear even with the default wp theme. That means that somewhere you have a plugin conflict or errors in any additional code that you might added/changed.

    You should deactivate your plugins one by one and see which of them causes the issue.
    And just as a note, our theme doesn’t interfere in any way with permalink aspects.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Widget zones unavailable in admin #49422
     Andrei
    Moderator

    Can you share access to your wp admin area so I can give a look ? Did you set up any additional code snippets inside functions.php file ?

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Translation problem #49421
     Andrei
    Moderator

    No, it doesn’t need to be activated, but probably the translation plugin doesn’t recognize strings without the plugin being activated. Just translate your things and after take it off.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Suggested Logo Sizes #49328
     Andrei
    Moderator

    I’m glad to hear that, good luck with the business.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Suggested Logo Sizes #49324
     Andrei
    Moderator

    Did some more tests, and it seems that this is a nasty small bug which happens just under Windows environment, and I was testing from a OSX system, from where it works just fine.
    We’ll get more deeper into this and see what’s the issue, and we’ll probably fix it in our next update.
    Meanwhile you can keep the code that Laura given you.

    Thanks for your collaborations.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Hi,

    I just wanted to make some tests in the shop page, but unfortunately it seems that you also have another issues because I couldn’t save the page. When you hit update while editing a page you’ll get a blank screen.
    This might be generated by a plugin malfunction. Could you please disable you plugins one by one until you find the one that produces the issue.
    I couldn’t do this by myself without your approval so please let me know when the page update issue is resolved, so I can continue testing and see what’s wrong in that page.

    Looking forward.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Suggested Logo Sizes #49302
     Andrei
    Moderator

    I just tested once more on 3 different browsers and in all of them i see the big version of the logo. Could you please try and clear you cache or try from a different browser ?

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Widget zones unavailable in admin #49294
     Andrei
    Moderator

    This problem is created probably by an outdated plugin that you might have installed.
    Please disable your plugins one by one until you find the one with problems.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Suggested Logo Sizes #49293
     Andrei
    Moderator

    Ok, so I see you managed to figure out from where to increase the placeholder of the logo, which is the “Main menu height” setting. From what I’ve tested it works just find even without the code that Laura given you.

    Hope this is clear now.
    Let me know if I can help you with anything else.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Possible to make header full width in boxed layout? #49290
     Andrei
    Moderator

    Ok, so we don’t have such an option out of the box, but here is a small hack which will help you achive what you need.
    Put the following code in your functions.php file, and please update the shortcode from it.

    http://pastebin.com/DNjSLjZ7

    Hope this helped you both.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Could you please provide us access to your wp admin area so we can see more exactly what happens ? Could you please let us know in what page do you get this error ?

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Galleries, Thumbnails and Lightbox issue #49283
     Andrei
    Moderator

    Yes, I think you might resolve your issue with the last option from that page, called “Endless scroll”. You will probably put the class of the link which wraps each of your image from the gallery.

    You should better ask the author of that plugin for some guidance of how to use that option with your gallery.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Ok, I got the problem, so after you apply a filter, you won’t want to have to scroll to reveal new items from that category, right ? I’ll make a few tests tomorrow and see if I can come up with a quick fix for this.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Hi, It seems that there’s a problem loading the dynamic.css file which contains all styling related options from our theme. We’ll run some tests and see if the problem comes from our side or is a misconfiguration issue of your network install.

    I’ll get back to you as soon as possible.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Header banner spacing #49272
     Andrei
    Moderator

    Hi, we’ll get into this problem tomorrow and hope to get back to you with a solution as soon as possible.
    Sorry for any inconvenience.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Header Register Form and PM Pro #49270
     Andrei
    Moderator

    If your user already registered ( for example, from buddypress register page, woocommerce checkout or any other register form that might exist ) and he is logged in, then he won’t see again the checkout registration fields in pmpro page.

    Hope this helped you out to understand better how pmpro works.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Hi and sorry for the late reply. Could you please post a link to your portfolio so we can test a little bit and see more exactly from where does the problem comes ?

    Thanks.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Restrict comments #49264
     Andrei
    Moderator

    No, you can only block access to the entire page. You can find this options under “Theme Options > Memberships”.

    Hope this helped you out.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    No unfortunately there’s no out of the box option to extend the information gathered at facebook register.
    If you want to do this you’ll have to modify the entire facebook integration script, and you’ll need programming skills.

    We’ll try to consider your suggestion and adding in the future options to pick what data to import at facebook register, but I can’t give you any ETA for when this will be made.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: add scroll bar to a fixed height text box #49262
     Andrei
    Moderator

    This is straight html/css so a few knowledge of them will be required, it’s a very easy thing to achieve.
    Here is a small example.

    http://jsfiddle.net/e5w8j9w3/

    Hope this helped you out.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: How to make "mailto:" work #49259
     Andrei
    Moderator

    Hi mate, forget about the code above, Radu probably misunderstood your problem, which happens because your buddypress fields are not recognized by the plugin, because that plugin isn’t optimized for buddypress. You should contact the plugin author and see if he can offer you any solutions.

    Let me know if you need any more help with this.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Looking For as Multi Select Box #49258
     Andrei
    Moderator

    Laura exemplified that you can add more values to your “I am a” and “Looking for” fields from “Users > Profile Fields”.
    But this won’t transform your search boxes into multiselects.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Galleries, Thumbnails and Lightbox issue #48974
     Andrei
    Moderator

    The issue seems to come from the gallery plugin that you’re using.
    This happens because after you come and load additional content in the gallery ( when hitting load more button ), the plugin should also re-initiate the popup script in order to accept the new content.

    You should contact that plugin author or if you have programming skills, make sure that after the load more action is complete, you also re-initiate your lightbox script.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: my article tab not displaying posts #48971
     Andrei
    Moderator

    Thanks for the kind words, hope you changed your survey opinion.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: my article tab not displaying posts #48968
     Andrei
    Moderator

    Please give me a link to the page to what are your referring to, and point me to the exact spot with the issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: prettyphoto or lightbox? #48967
     Andrei
    Moderator

    I don’t think any of those lightbox plugins will support opening pdf files.
    For your own information we use the “Magnific Popup” js library for our popups.

    Cheers.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Ask them to provide you that custom code, used in their theme, and we’ll try to see if we can easily adapt it for our theme so you can fix your issue.

    Looking forward
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: my article tab not displaying posts #48964
     Andrei
    Moderator

    You’ll need to enable multisite support on your wordpress install. But please do a good research before doing so, and get a little knowledge of adjacent aspects of a multisite environment.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: my article tab not displaying posts #48957
     Andrei
    Moderator

    Hi, it seems to be a bug of social articles plugin. I have patched/fixed your plugin and also sent a bug report to the plugin author.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: my article tab not displaying posts #48936
     Andrei
    Moderator

    Could you please share some more details with us so we investigate what’s the issue in your case ?
    Credentials to your wp admin area will speed this up, there might be some js errors or conflicts from other plugins.

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Possible to make header full width in boxed layout? #48881
     Andrei
    Moderator

    You don’t need any shortcode, the Header Content box is already full width, it will be above your sidebar as you asked. You just have to paste the shortcode of a slider there, as how i exemplified in my first reply.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Header banner spacing #48823
     Andrei
    Moderator

    As how I said, the header isn’t fully optimized for ad placing but we’re already working on this.
    If you can give me credentials to your wp admin area then I could try to see if I can tweak your header with a few css rules.

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Title tags for groups , members are missing #48803
     Andrei
    Moderator

    @Radu , @sharmstr , as you can read in the following page, the problem is generated by an incompatibility between WordPress SEO plugin and buddypress, and there’s nothing wrong in the theme.
    https://buddypress.org/support/topic/buddypress-2-2-1-incompatible-with-yoast-seo-botched-page-titles/

    From the given solutions out there ( as how this incompatibility issue is an older subject out there ), I found the following code to work.

    @giorgos
    , please add the following piece of code in your functions.php file.

    COPY CODE
    
    
    /**
     * Fix wpseo title
     */
    add_filter('wpseo_title', 'buddypress_wpseo_title');
    
    function buddypress_wpseo_title($title) {
        $wpseo = WPSEO_Frontend::get_instance();
        $separator = $wpseo->options['separator'];
    
        $separator_options = array(
            'sc-dash' => '-',
            'sc-ndash' => '–',
            'sc-mdash' => '—',
            'sc-middot' => '·',
            'sc-bull' => '•',
            'sc-star' => '*',
            'sc-smstar' => '⋆',
            'sc-pipe' => '|',
            'sc-tilde' => '~',
            'sc-laquo' => '«',
            'sc-raquo' => '»',
            'sc-lt' => '<',
            'sc-gt' => '>',
        );
    
        if (array_key_exists($separator, $separator_options)) {
            $separator = $separator_options[$separator];
        }
        $bp = buddypress();
        if (bp_is_user()) {
            $title = bp_get_displayed_user_fullname() . ' | ' . ucfirst($bp->current_component);
        } elseif (bp_is_group()) {
            $title = bp_get_current_group_name() . ' | ' . $bp->bp_options_nav[$bp->groups->current_group->slug][bp_current_action()]['name'];
        }
    
        return $title . ' ' . $separator . ' ' . get_bloginfo();
    }
    

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Translation problem #48801
     Andrei
    Moderator

    Hi mate, with a translation plugin you should search for the On/Off strings which you’ll need to find them under the “redux-framework” textdomain.

    Here is the file where you can find them, but I really don’t recommend editing it:
    “wp-content/themes/kleo/kleo-framework/options/inc/fields/switch/field_switch.php”

    Cheers.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Redirect page to profile details #48800
     Andrei
    Moderator

    Here is a quick shortcode that i’ve made for you, it will do exactly what you need. Paste the follwing code in your functions.php file.

    COPY CODE
    
    function bp_user_domain_func( $args, $content = '' ) {
        $args = shortcode_atts( array(
            'path' => '',
        ), $args );
        return '<a href="' . bp_loggedin_user_domain() . $args["path"] . '">' . $content . '</a>';
    }
    add_shortcode( 'bp_user_domain', 'bp_user_domain_func' );
    

    Then you can use it in your posts/pages in the following way:

    COPY CODE
    
    [bp_user_domain path="profile/edit"]edit profile[/bp_user_domain]
    

    Hope this is what you needed.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Hi @Jonathan , sorry for the late reply. Could you please give us access to your wp admin area so we can see exactly what are you doing over there ?

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Header banner spacing #48797
     Andrei
    Moderator

    Hi mate, i’m sorry to say but that area from the header is not prepared to be widgetized. You should use a shortcode which outputs just the ad itself, not extra elements like the widgets for example.

    If you’re having a dedicated ad rotator plugin, please see his documentation and it should provide a shortcode to output your banners directly.

    And as a side note, we are already working in building some AD placeholder area in one of our future updates.

    If you manage to put your ad shortcode directly in the header and it still doesn’t look good, then please give us credentials to your wp admin area so we can see more exactly what you’re trying to do.

    Cheers.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Hi,

    We’re using the theme in the same way you’re reporting in one of our demos, it has a static page as homepage, and the multisite is still enabled. ( http://seventhqueen.com/themes/kleo/demo-agency/ )

    I think it’s absolutely something to do with some multisite environment settings/paths. If you can put your test install somewhere online so we can give a look at the issue then we might also understand exactly from where does your problem come.

    Looking forward.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 40 posts - 1,641 through 1,680 (of 1,856 total)

Log in with your credentials

Forgot your details?