Radu

[Radu]

Hi,

Not really :)))

1. Solved!!!

Just replace this file content : /wp-content/themes/sweetdate/registration/register.php

with this one: https://pastebin.com/raw/cggxRdmf

8. The logo area works ok but there should be maddening a small adjustment to your logo size using the next CSS

COPY CODE

#header h1#logo img {
    max-width: 170px;
}

Just limit the logo width to limit the height keeping the image ratio.

Hope all good, let me know how can I help you further.

Best Regards
Radu

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[Radu]

Hi,

Ah, I see, but the menu live notifications should have manually set an icon to be shown, there was a bug that had been fixed for the next theme version.

So it’s mandatory to choose the icon manually, cuz that isn’t shown on my install until I choose manually an icon.

Cheers
R

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[Radu]

Hi,

You’re welcome

Cheers
R.

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[Radu]

Hi,

Just add this css to quick css area from wp-admin -> theme options -> quick css

COPY CODE

span.high-bg.kleo-online-status {
    position: absolute;
}

span.high-bg.kleo-online-status {
    background: #4db7f7 !important;
    border-radius:10px;
    border:2px solid;
}

Let me know, also you can change 4db7f7 with green or any other color.

All should be good, the online status should be shown when you choose to show it, let me know.

Cheers
R.

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[Radu]

Hi

Ok then
Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Hi,

Ok let me know

Please if are happy with our support service lease us a short review + 5* if you want on our ThemeForest page: https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/reviews/6776630

Cheers
R.

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[Radu]

Hi,

I cannot login to wp-admin using the provided credentials

Let me know the correct one but meanwhile just check if you will move the embed code outside the tabs and let me know if the same issue it’s occurred

Cheers
R

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[Radu]

Not marked as solution

[Radu]

Not marked as solution

[Radu]

Not marked as solution

[Radu]

Hi,
No problem
Cheers
R.

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[Radu]

Hi,

The credentials are hidden and they are displayed only to me and you.

If the issue remains the same using a default wp theme it means that KLEO not changes or interfere with that since it’s disabled, so ask they support.

Cheers
R

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[Radu]

Hi,

I see,

For the moment to have search on mobile like on desktop (click search and expand the input) isn’t possible.i’ve tried to make a workaround but it has more dependencies, I will add this to improvement list and in future will be implemented

Cheers
R

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[Radu]

Hi…
I understand,
Sorry but the credentials are invalid tried to log in and checking details letter by letter

Please let me know the correct one admin credentials.

Cheers
R

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[Radu]

Hi,

Use this temporary solution until we find a better solution,

COPY CODE

@media(min-width:940px) {
nav.top-bar section { display: none ;}
nav.top-bar section:first-of-type {display:initial !important;}
}

just replace the css with this one, since that rule will be applied only to desktop.

Anyway, if a user will pick a membership from that page all will be ok no duplicated menu.

Cheers
R.

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[Radu]

Not marked as solution

[Radu]

Hi,

The snippet will not add the option there, it will sort the posts from the page (blog page) by likes.

So, the previous code will work only on blog, page, if you want to sort the posts by Cleo likes on other page just use the next code instead.

COPY CODE

add_filter( 'pre_get_posts', 'show_posts_by_kleo_likes' );
function show_posts_by_kleo_likes( $query ) {
    if(is_page(array ( 'mypage-slug', 'my-second-page-slug', 'thirdpage-slug' ) )) {
        $query->set('meta_key', '_item_likes');
        $query->set('orderby', 'meta_value_num');
        $query->set('order', 'DESC');
        return $query;
    }
}

So the post will be sort only in those page slugs ‘mypage-slug’, ‘my-second-page-slug’, ‘thirdpage-slug’ eddit those as you need.

Cheers
R

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[Radu]

Hi,

Just remove the CSS that “fix” the header height and just go to wp-admin -> theme options -> header options -> Header Height -> lower value default it’s 88, i think now you have 450 or similar.

Let me know

Cheers
R.

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[Radu]

Hi,

Just go to /wp-content/themes/kleo/buddypress/members/single/messages/single.php edit file, look around line 44 and remove the – sign (see the screenshot).

This will be fixed in next theme update.

Cheers
R.

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[Radu]

Not marked as solution

[Radu]

Hi,

The tasks page display now the form i think you have solved, frmo what you describe the issue was the plugin was de-activated.

I’ve activated the wisechat plugin and then i’ve added in the dahboard page, tehn in wisechat settings,i’ve enaabled “Show a button for anonymus login”

To can have the login services displayed like in the below screenshot

You should de-activate the “Disable Anonymous Users” option to allow guest users to login with the social service to enter the chat, with the option checked the chat will be available only for the users that had an account already.

Yes I saw the twitter and google login aren’t displayed, but i suggest you to ask the wise chat support team about this matter, please.

Also using another theme the issue it’s the same, so this thing isn’t caused by our theme

The rtMedia upload error should be tested also using default WP theme I’ve looked for that but I cannot find it, also the add theme button missing maybe cuz it’s a multi network install, maybe it’s a cause.

Try to install this plugin: https://wordpress.org/plugins/bp-multi-network/

Then try to upload again a photo, please try also to use default wp theme twenty seventeen if the problem persists contact the rtmedia support team.

Cheers
R.

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[Radu]

Hi,

I will take into consideration the suggestion but I don.t know if will be implemented soon

Cheers
R.

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[Radu]

Hi,

In this case the next CSS it should be what you need.

It will show the images as they are!

COPY CODE

.client-wrapper .client img {
    opacity: 1;
}

The css will be added to wp-admin -> theme options -> General settings -> Quick CSS

Let me know
Cheers
R.

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[Radu]

Hi,

Please take a look now, it should be ok.

I’ve added this snippet to your child theme to fix that.

COPY CODE

function sq_r172017_fix() {
	remove_filter( 'woocommerce_add_to_cart_fragments', 'kleo_woo_header_cart_fragment' );
}
add_action('init', 'sq_r172017_fix');

Let me know if it’s ok

Cheers
R.

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[Radu]

I see,

I don’t think there it’s a bug since there it’s an empty space very wide and the logo small,

This is how looks our demo from IE 11, no problem with the logo

Let me now what should I do the see the same as you.

Cheers
R.

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[Radu]

Not marked as solution

[Radu]

Hi,

Great if you have figured out

Have a nice day

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Hi,

Ok then

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Hi,

Ok then

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Hi,

Let me know if using this css instead of the old one that concerning the images from newsfeed and also the videos.

COPY CODE

li.rtmedia-list-item.media-type-photo .rtmedia-item-thumbnail{
padding: 0 10px 0 10px !important;
height: 150px !important;
}

li.rtmedia-list-item.media-type-photo .rtmedia-list-item {
width: 275px !important;
}

li.rtmedia-list-item.media-type-photo.rtmedia-item-title {
width: 150px !important;
overflow:hidden !important;
}

@media(min-width:991px) {

    li.rtmedia-list-item.media-type-video .rtmedia-item-thumbnail{
    padding: 0 10px 0 10px !important;
    min-width: 400px !important;
    min-height: 250px;
    }

}

I’ve used another selector for targeting the photos. and another one targeting the video sizes only for desktop to show all of the videos thumbnails equal.

this is how it looks for the video

and this is how it looks for photos and gifs

Let me know if it’s ok

Cheers
R.

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[Radu]

Hi,

Sorry for the late reply, our system sort the tickets by freshness, and if you add dayly a replay yout ticket will be at the end :(, we working on this, we will fix this but in future.

1. Still not yet…

5. Try this Css instead the old one

COPY CODE

.input-options.radio-button-options label {
    padding: 5px 0px;
}

Reduce or increase the 5px value for more space.

6. That’s the responsible file where the php code generates that

/wp-content/themes/sweetdate/header.php from line 201,
if you will have to modify header.php file just copy the file from parent theme to child location : “sweetdate/wp-content/themes/sweetdate-child/header.php” and make the file changes in child to can have the changes even if you update the theme.

8. Header height depends by the logo until some point, you can add padding 0 for header to remove little space.

COPY CODE

div#header {
    padding: 0;
}

So adding a smaller logo and padding 0 should be enough, let me know

9. You can add directly the code to the register page header content (wp-admin -> pages -> register edit )

Anyway the register page when it’s assigned as buddypress register page cannot be controllet from our editor, since text added in the editor will be rendered below or beyond

Cheers
R.

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[Radu]

Hi,

I see,

Instead of the CSS use the next code

COPY CODE

// limit group description length
function my_excerpt_group_description( $description ) {

    $length = 200;
    $description = substr($description,0,$length);
    return $description;
}
add_filter( 'bp_get_group_description_excerpt', 'my_excerpt_group_description');

The function needs to be pasted in wp-content/themes/kleo-child/functions.php

NOTE : Child theme needs to be installed and activated.

Cheers
R.

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[Radu]

Hi,

I cannot see like that I see it normally, see the screenshot

Anyway, those will look like that (as you show me in the picture) when there is no space available to display the items.

Cheers
R

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[Radu]

Hi,

I understand the idea

But the ajax search comes with some suggestion grouped by post type (post/page/members/groups/portfolio)

So you will have to click “View All members in this case”

In future, we will improve the search

For the moment there is no quick solution to modify so easy the behavior.

Cheers
R.

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[Radu]

Hi,

Just let me know if you de-activate the child theme and rest of the plugins except visual composer and k-elements you encounter the same.

IF you encounter the same I think it’s a normal behavior of WordPress according to the Codex

https://codex.wordpress.org/Content_Visibility

If you want to have posts that should be visible only to a certain member, I recommend you to use PMPRO and when to write a post check the membership that needs to have it to can read it.

This will require pmpro plugin to be installed.

Cheers
R.

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[Radu]

Hi,

It seems there it’s a limit that can be changed,

By default I’ve changed the value from 5 to 10 this will be available from next version.

Until then just replace this file content : /wp-content/themes/buddyapp/page-parts/header-top.php

with this content of this one: https://pastebin.com/raw/VbjP8py7

That’s all

Let me know

Cheers
R.

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[Radu]

Hi,

Those features are available also on mobile but in order to display them you should do the next

1. Add those in the menu, in the desktop view they will be displayed normally and if you will look at the site from a mobile the icons will be shown like that (see screenshot)

And an important thing it’s to set a certain icon for each, especially for the notifications menu.

Let me know

Cheers
R.

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[Radu]

Hi,

So there is no more posting duplicating

For duplicating the main menu use this small CSS fix

COPY CODE

nav.top-bar section { display: none ;}
nav.top-bar section:first-of-type {display:initial !important;}

Wp-admin -> theme options -> Styling Options -> Quick css

Let me know how can I help you further

Cheers
R.

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[Radu]

Actually, it’s needed for FTP credentials in the first instance since the wp admin panel cannot be loaded.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Hi,

You should open a ticket when you have a certain problem with the theme, you have opened the ticket and after approximately 1 hour you had left us a very bad review that not represents our support service. That’s not fair!

So, if had changed your mind and you want directly refund contact ThemeForest they help you in this matter since under their marketplace for wp themes the theme has been sell, so just fill the refund request: https://themeforest.net/refund_requests/new

So if you want to use our product but you encounter problems just open a ticket and our team will help you to achieve what you need. You don’t even tell us what kind of problems you had encountered.

So please let’s solve your problems and change that review, please!

Cheers
R.

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