Andrei

[Andrei]

I’ve added this feature built in Kleo, just add the “Places” post type under “Theme Options > Social Share” and the share tools will appear in the listing detail page.

The feature will be available starting next update, keep an eye on the updates.

Cheers

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[Andrei]

In next theme version Kleo will support GeoDirectory menu items and the multi location menu switcher.

Keep an eye on the updates !

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[Andrei]

I understand, thanks for sharing this valuable feedback, as a alternative to Memberium you can use iMember360, is well know for it’s 5 star support.

Let me know if I can help you with anything else.

Cheers

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[Andrei]

I think the issue might be from the plugins, the theme itself doesn’t change the structure of the title, what was changed lately in wordpress standards is that instead of themes to use wp_title, now they have to remove it in order to let plugins manage this title tag more easily, but this should have been implemented by all plugins already.

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[Andrei]

Can you please install and test with the latest wordpress theme and let me know if there are any differences into your title structure ? https://wordpress.org/themes/twentysixteen/

This is the comparison we did on our local install and there wasn’t any differences.

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[Andrei]

The header file doesn’t need to contain the “title” tags, they will be automatically added by wordpress into the wp_head() function.

Please be sure you have the latest version of our theme ( 3.1.3 ) and as well the latest version of all plugins you’re using in your site.

As my colleague told you, we’ve tested into a similar use case and everything worked just fine, if you can provide us more in-depth details about how to replicate this issue on a fresh installed system we’ll be happy to continue assisting you and fix the issue if it reveals to be a problem related to our theme.

Looking forward.

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[Andrei]

This issue is generated because of an conflict of the geodirectory select library which might be used in other plugins as well. For example, from our recommended plugins list, the YITH Wishlist plugin is known to produce such issues, if you have it activated the only workaround would be to deactivate the wishlist plugin. I’ll contact the GeoDirectory support on this issue to see if we can avoid such conflicts in the future.

Let me know if my suggestion worked.

Cheers

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[Andrei]

Yeah, you’re right, it seem this change comes directly from wordpress as how we don’t modify page title structure. You can verify this by temporary changing to the default wordpress theme.

You can consider using a plugin like Yoast Seo which will help you set a custom title for your homepage.

Cheers

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[Andrei]

Hi Cali,

We have already solved this in our forums, please check the solution in this topic: https://archived.seventhqueen.com/forums/topic/integrate-registration-and-membership-creation#post-38399

Cheers

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[Andrei]

Sorry, my colleague Radu probably supposed you’re referring to the title rendered in page, not to the actual page title displayed in browser tabs.

The title rendered in here is not changed by our theme, most of wordpress users have a plugin like yoast seo or something similar which adjusts titles and which are known from time to time to develop or have issues with plugins like bbpress or buddypress because of their custom page titles.

Please understand this is not an issue related to the theme.

Let me know if I can help you with anything else.

Cheers

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[Andrei]

Please connect to your site with an ftp account, go under “wp-content/themes”, delete the “kleo-child” folder and then re-install the kleo-child them provided into the main theme package.

Cheers

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[Andrei]

The menu already has some js on top of it from the bootstrap framework, so overriding it should be possible but I don’t know it will be easy / straight forward.

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[Andrei]

Hi,

You can buy that plugin and use it in your website without any issues.

Cheers

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[Andrei]

Yes, normally the woocommerce checkout page should be a standalone page, not integrated in your buddypress profile, check if your plugin has any option to exclude the checkout page from this profile integration.

Cheers

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[Andrei]

As a sidenote to everyone else that might encounter such problem, the fix is simple, you just have to go in the login or add listing page and deactivate the transparent menu from the page settings.

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[Andrei]

Hello, I see that the issue got solved in your site, did an plugin update fixed it ?

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[Andrei]

Absolutely not, but as long as you don’t have any advanced knowledge in order to make some custom setups you will have to go with what is provided, but you didn’t.

In your current case you have requested a custom work flow, which can be achieved relatively easy but will require understanding how the wordpress system works and his plugins and will require install and setup of a few additional plugins.

I want to note it one more time, the way the plugins work isn’t meant to be changed by the theme, you’re buying a theme, we’re responsible of all issues related to user interface and design, but the functionalities and work flow are part of the wordpress system and his plugins.

You’re buying a theme, not a ready out of the box system/platform, fully pre-configured, it requires a minimum understanding from your side as well in order to set it up and get it running, and you seem to hardly understand this and you’re keep referring that everything should work as expected because you bought the theme. Also related to this, maybe some things should have worked better if you didn’t made some misconfiguration into your plugins settings.

We are also already working on building some tutorials especially for such cases, in order to help people understand quicker and easily how the whole system works.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

I have tested on my local install and there isn’t any issue from the theme related to have several gateways at checkout and there is no issues selecting them.

Usually such problems comes from the custom gateways itself.

I have tested your checkout, the standalone one that you can access when you’re not a member, I see strip works well, but it was supposed to be any other gateway active in there beside stripe ? Are you sure all your gateway settings are correct ?

After I’ve logged in I see that the cart and checkout pages are moved and integrated as part of user profile, and here the checkout gateways don’t appear.

This issue is related to the plugin that you’ve used to integrate woocommerce into your buddypress profile and it’s not related to the theme.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

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[Andrei]

You are failing to understand that a theme is related to user interface and design, functionality or complex features resides in plugins. We have made custom integrations for the plugins we use and recommend to be used with our theme but please understand that a theme can’t change the way a plugin works, this are custom developments which are done on top of the plugins.

I recommend you to take some time and read and watch some basic wordpress tutorials in order to better understand how this whole system works.

Cheers

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[Andrei]

Please check the restrictions that you might made under “Theme Options > Memberships” or in the Activity page. You get redirected away from the activity page because you’ve restricted the access to that page.

I also found lots of misconfigurations made in the buddypress settings which I had to fix.

Let me know how it works …

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[Andrei]

Does everything works fine now ?

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[Andrei]

I have installed a few plugins and made some custom modifications for the redirect rule, but please understand that because you’re a non technical person probably you don’t understand this right.

It’s not a theme fault that the all plugins that you want to use and interconnect aren’t fully designed to work one with each other.
The modifications I’ve made in your case are not normally covered by our support plan.

Cheers

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[Andrei]

Hi, Please understand that this is not an issue of the theme, it’s how each plugin works and the thing that what you want to achieve is a custom scenario which will most probably require a few hours of paid work.

Please let me know if you want me to put you in contact with one of our developers for an exact quote.

Cheers

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[Andrei]

I understand the issue, is there anyway you can provide me a copy of the latest version of Gravity Forms so I can locally make some tests and improvements ?

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[Andrei]

The easiest thing I can do to work is to remove the “Sign up” popup, and link the “Sign Up” button from the header directly to the membership levels page, from where a visitor will select the membership and will go to the checkout page, where I can make a small adjustment to show you the default pmpro register form.

Please let me know if this will work for you …

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[Andrei]

I’ll put this on our improvements list so we can see if we can do anything to it in the future.

Cheers

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[Andrei]

I just see that there is a problem with the “Create my account” button from the register popup, it won’t process any data you enter in there, it will simply redirect you to the levels page without creating any account.

By default the register popup should have pointed to the buddypress register page, in case you have buddypress activated, this issue might have appeared because of some custom modifications that you might have made to the theme or because of some plugins that produces conflicts.

As how this is more related to the way plugins work and the way you want to impose your registration work flow and not to the theme, the issue itself will require more investigations and probably some custom developments as well which are out of the scope of our support.

If you have a developer to help you with this will be wonderfull, if not I recommend you to hire one, or if you want, I can recommend you to someone of our team.

As an side example you could use any default wordpress theme, achieve the workflow you want to have on your site using the plugins you need and if our theme interferes and disturbs this workflow you set I’ll be more than happy to help you fix/change that.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

Did you upgraded to the latest them version, after theme update also update all relevant plugins ?

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[Andrei]

Well, firstly, the BuddyPress plugin will come by default with an account activation step, so when a user completes the register popup and they are getting redirected to the levels page, they AREN’T activated and neither logged in, in this first case you will have to find a way to deactivate buddypress account activation process.

Secondly, WordPress by default doesn’t auto logs you in after register, so this is why you get on the levels page and you’re asked again to login or register, and even if you want to login with the previous created user, you won’t be able because of the BuddyPress activation step described earlier, a solution for this would be to use an wordpress autologin on register plugin.

Blaming on the theme is the most easy way that plugin authors usually find to say to customers when they are stuck. In this case it’s a simple matter of knowing how all plugins work in part and also when you try to use them all at once.

Please proceed with the things I’ve suggested and let me know how it works.

Cheers

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[Andrei]

Can you please simply temporary disable any security plugins that you might have active so I can get in ?

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[Andrei]

The problem is that you probably installed or setup some sort of protection on top of the /wp-login.php url, it doesn’t work for me, I get a 404 error which also makes the login popup from the frontend of the site to fail.

Please solve this issue and I’ll be happy to give a look into your issue regarding Gravity Forms.

Cheers

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[Andrei]

Hi @cosdates, can you please provide me an step by step description of how I can reproduce the issue you’re encountering so I can properly test it in the exact same way you’re doing it.

Looking forward.

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[Andrei]

I double checked this on our test install and works just fine.

I have also given a look at your site and trough the custom modifications you have built into your child theme I see some wp_redirects happening on wp_login filter which ends up messing the facebook redirect or any other plugin that manages login redirect. Please note that wordpress has a special filter called “login_redirect” which should be used if you want a proper redirect to happen on login.

Please double check your custom developments because this isn’t an issue from our theme.

Cheers

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[Andrei]

Glad, Envato is also preparing a new plugin for general use for all their marketplace items, so probably this will be even easier in the future.

Cheers

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[Andrei]

Hi @amanavohra, I have tested this with peter login redirect plugin and it worked just fine. Can you please provide me an wp admin account to your site so we can check what’s happening in your case ?

Looking forward.

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[Andrei]

It seems the built in system doesn’t trigger, can you please try to install this plugin, add the key into it’s settings and let me know if worked ? https://github.com/envato/envato-wordpress-toolkit/releases

We’ll be considering using this plugin in the future instead of the built in solution.

Looking forward.

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[Andrei]

Can you please provide me temporary access to your wp admin area so I can give a look ?

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[Andrei]

I’m glad to hear that everything works ok.

Cheers

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[Andrei]

Go in your themeforest account, re-generate the api key, and enter it under Theme Options > Theme Updates.

Let me know if worked.

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