Andrei

[Andrei]

I’m glad to hear that !

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[Andrei]

Hi,

Unfortunately there is no option to change them, the only way will be to tap into the core of the buddypress birthday filter at a programming level.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

Hi Cali, unfortunately what are you looking for are basic woocommerce settings or extensions and not related to our theme, that’s why we might delayed our response.

The plugin you linked in your last reply seems to do the job you’re looking for.

Cheers

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[Andrei]

Taking in mind that you will have each component on separate install then it’s logical that all component features will work only in that install, sure, with some custom developments maybe they can be bridged somehow but it’s absolutely not an easy task.

Regarding your speed issues I recommend you using a plugin such as “Query Monitor” in order to identify what’s weighting more in your site.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

I have tested it in safari and it works correctly. Can you tell us if you fixed this problem meantime ?

Looking forward.

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[Andrei]

Hi,

Unfortunately there is no such option by default, I recommend you to try to search for an additional buddypress plugin to help you achieve this but by my own opinion the case is a little bit too custom and probably you’ll end up needing to develop this by yourself.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

We just updated the plugins that comes along with the theme and made a few layout improvements to several elements, nothing that should have an impact on the page load from our side. You should as well consider checking the load of your hosting server.

Cheers

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[Andrei]

I’m glad to hear that!

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[Andrei]

Hi,

The issue comes directly from the Revolution Slider plugin and it’s something that it can’t be fixed by us. We have contacted them and we’re waiting for a reply from them and we’ll announce you as soon as we get back from them.

I’m sorry for any inconvenience.
Cheers

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[Andrei]

Hi,

I have made an extended test and founded a small issue just in the Kleo Recent Posts widget, the carousel or any other visual composer element worked just fine, also please be sure you keep with the latest versions of the WPML plugins and visual composer.

You will have to replace the following file: “wp-content/themes/kleo/lib/widgets/recent_posts.php” with the one that you can find in the attached archive below.

Once again, I’m sorry for the delay and thank you very much for reporting this because it helped us fix it for others as well.

Version 3.1.2 of Kleo was already published before I could make this tweak so please firstly update the theme to 3.1.2 and after that apply the patched file. This small tweak will automatically be merged into 3.1.3 version.

Cheers

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[Andrei]

Hello, sorry for the delay, tomorrow I’ll be able to give a look into your issue and I’ll be back with more details.

Thank you for your understanding.

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[Andrei]

Can you please provide me a screenshot captured in the exact moment then the menu doesn’t fit so I can properly understand at what moment does it happen ?

Looking forward.

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[Andrei]

The breakpoints are set in concordance with general mobile devices screen resolutions and they don’t need to be dynamic because it might end up breaking the site on other devices.

For a better understand of the grid system please take a look into bootstrap grid documentation: https://getbootstrap.com/css/#grid

Cheers

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[Andrei]

Hi,

This already happens, when the width of the site stretches down and the desktop menu disappears, the mobile menu trigger will appear, from where you can open your mobile side menu.

Also the breakpoints cannot be changed.

Cheers

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[Andrei]

Hi Vanessa, please point me in the exact spot where I can find such thumbnails so I can understand to what element/component is related.

Looking forward.

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[Andrei]

Comments and author are not available as meta key, they are information of the post itself and cannot be retrieved as meta information.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

Hi,

Please use the file you can find in the attached archive to replace the following file “wp-content/themes/kleo/lib/plugin-woocommerce/config.php” and in the future we’ll include this in our release as well.

I have added the following filters:

woocommerce_cart_item_product
woocommerce_cart_item_name
woocommerce_cart_item_thumbnail
woocommerce_cart_item_price
woocommerce_cart_item_quantity

Let me know if you need any more help with this.

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[Andrei]

The answer is already provided above your question. Cheers

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[Andrei]

Such an integration with like system with ability to access all given likes or all liked items in several components/plugins is not something extremely easy to achieve or something that should reside in a theme.

I can agree with you that the plugin market misses such plugin with a stable and vast integration but unfortunately that’s not on our priorities at this moment.

If this likes system represents a key in your project then probably you should consider finding a developer to help you build such system by your own.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

Can you please provide us more details, maybe a screenshot or something like that pointing the issue ?

Looking forward

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[Andrei]

Hi,

Can you please paste the exact code you used to add the sharing icons, maybe they need some little adjustments.

Looking forward.

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[Andrei]

Hi Sasha, unfortunately this custom development in which Radu tried to guide you will probably need more development time and several adjustments in order to work exactly like you want.

Because such modifications aren’t on our priorities I will recommend you to find and hire a developer to help you with your custom modifications.

Cheers

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[Andrei]

Hi @steve, we’ll gonna test this on one of our test environments and we’ll get back to you with more details shortly.

Looking forward.

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[Andrei]

In the last theme update we made the position to change according to the settings, can you please let us know which of the settings doesn’t apply in your case ?

Looking forward.

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[Andrei]

Hi,

I have give a closer look into your wordpress site and everything seems to work and look just fine.
Your issues seems to be different from time to time and also inconsistent, if there were to be any kind of issue the it should make problems all time not just from time to time, that’s why it gives me the impression that there might be something wrong with your hosting environment.

If you still have any kind of issues please let us know and as well please explain the exact steps we need to do in order to replicate the problem you’re encountering.

Cheers

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[Andrei]

Hi,

For the moment there are no options to edit the buddypress register page but we’ll be working for sure to make this editable in our future updates. Meanwhile you will need to manually create some custom css rules to add page background and to change your logo image.

I’m sorry for any inconvenience and I can assure you that your feedback will be taken into consideration.

Cheers

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[Andrei]

Please contact the author of the post views plugin in order to point you out what is the “Field Key” that he’s using to store the post views data.

Cheers

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[Andrei]

As I told you, there is no such element available in our theme.

Cheers

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[Andrei]

That’s the presentation cover image of our theme, not part of the theme itself.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

In your other topic I have already proposed you if you want me to put you in contact with one of our developers but didn’t got a reply from you, so we’ve had all the intention to help you.

For custom inquires please contact our dev team at cornel@seventhqueen.com

Cheers

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[Andrei]

Hi @thannah, the modifications you’re looking for will require a good amount of development time, and as I already told you last time, custom modifications are not subject or priority of our support team.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

Absolutely not, I’ll be giving a closer look into this and I’ll get back to you with more details.

Thank you for your patience.

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[Andrei]

Such search field is already available, take a look here: http://seventhqueen.com/themes/kleo/pinterest/

Cheers

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[Andrei]

Please provide me a super admin account and a ftp account so I can give a closer look at your issue and hope I’ll manage to find your issue.

Looking forward.

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[Andrei]

The profile pages and modules are related to the buddypress plugin so please check your core updates page where you should get a notice if there are any new translations available to download and install for buddypress.

If you don’t use a shop please deactivate the WooCommerce plugin, that will disable the cart as well.

Profile, activity or messages are components of the buddypress plugin, they can be switched on/off from buddypress settings.

If you still encounter any other issues please let me know about them.

Cheers

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[Andrei]

Hi,

There is a “recalculate sizes” action of the slider library that happens after the page window loads or when it gets active or resized. The small and in most of the cases to subtle margin difference might be visible or not depending the browser and system os you’re using.

We’ll be giving an extra look into it as well to see if there are ways to improve it for the future.

Thanks for reporting this small issue.

Cheers

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[Andrei]

Hi,

On the “Reactive” heading section settings please remove border left/right, thats what produces the issue, if you need to add such left/right borders please consider adding it on the column inside the row or add a new nested row inside the main section add them there.

Let me know how it worked.
Looking forward.

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[Andrei]

@sharmastr @kartik786 can you please tell me step by step how can I reproduce the rtMedia issue so that I can test and see if is something related to our theme or not ?

Looking forward

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[Andrei]

You have activated and trying to use an deprecated old Groups component of BuddyPress which isn’t supported anymore.

You will have to go to Settings > BuddyPress > Forums, uninstall the old component and after that go to BuddyPress components and deactivate the Group Forums ( Legacy ) component.

Group forums are already natively supported now and you don’t have to use this old component. More settings of the native groups forums component can be found in Settings > Forums where you’ll find them in a group of settings related to BuddyPress integration.

I could have made the right settings into your site myself but I don’t have access to create a database backup before proceeding with it so please do this settings and everything should work just fine.

Cheers

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[Andrei]

Hi,

We’ll be running some tests in order to reproduce this issue and we’ll get back to you tomorrow with a fix.

Looking forward.

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