Andrei

[Andrei]

Hi @creamundo, Geo my WP is not yet tested and integrated with Kleo, but we plan to support it very soon ( in one of our next updates ).

If you have this plugin working on an install and on another is not working then I assume is just a matter of misconfiguration of the plugin or of something else.

Try to clone the test install into your main domain and see if it still works.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

I’m glad everything is sorted out now. Cheers

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[Andrei]

Then you can try to contact them directly to help you, this is a custom task and would require a dedicated amount of time spent do deal with it which is totally out of our powers, also take into consideration that is not something directly related to the theme.

If you don’t manage to find anyone to help you with I can put you in contact with one of our developers which can give you a quote on this custom user import task.

Cheers

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[Andrei]

Hi,

Hiding fields in registration page by the selection of another field ( the member type for example ) is achievable but just with some custom developments. Unfortunately there is no way to do that directly from buddypress.

The register page of buddypress cannot be moved in the default wp registration, it’s recommended to redirect the wp default register page to the buddypress register page.

You can only limit the overall usage of rtmedia uploads, not by a certain amount of files.

We’re not aware of the geomywp compatibility but we have it on list for integration in the very near future.

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[Andrei]

Hi,

Hiding fields in registration page by the selection of another field ( the member type for example ) is achievable but just with some custom developments. Unfortunately there is no way to do that directly from buddypress.

The register page of buddypress cannot be moved in the default wp registration, it’s recommended to redirect the wp default register page to the buddypress register page.

You can only limit the overall usage of rtmedia uploads, not by a certain amount of files.

We’re not aware of the geomywp compatibility but we have it on list for integration in the very near future.

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[Andrei]

Perfectly !

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[Andrei]

I see the counts work perfectly. Please be carefully when you create new users, the aren’t considered members and are not shown in the directory or in counts until he logs in at least once.

Cheers

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[Andrei]

Please try to rename the main archive that you downloaded from themeforest. That itself already has a big filename.

Cheers.

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[Andrei]

I’m glad it got fixed. Cheers

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[Andrei]

Because of post formats there are several files which needs to be edited.
You can add this idea in our Feature Request forum so we can consider it for future updates.

Cheers

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[Andrei]

You can generate it from your envato account: http://seventhqueen.com/public-files/andrei/envato-api-key-location.jpg

Cheers

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[Andrei]

Be sure you have the main theme installed and after that continue installing and the child theme. After both are installed you should activate the child theme.

Cheers

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[Andrei]

Please update to the latest version of the theme which also includes a VC update and let me know if this still happens. We didn’t tested this plugin until now but if there is an issue it would be good to find it’s source.

Looking forward.
Cheers

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[Andrei]

Hi @Tommaso, this issue was resolved in the last update ( v.3.0.8 ) of the theme. Please update and let us know if you encounter any other issues.

Cheers

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[Andrei]

I’m glad you managed to get it working. Cheers

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[Andrei]

Well, in order to send messages to non-friends, you will have to visit that user profile and click on the “Private Message” button from his profile. That way his name will be set in the compose message page.

You can as well go directly to your compose message page and write to a non-friend, but you’ll have to exactly know and type his username, because non-friends won’t be shown in the autocomplete dropdown.

In this case as well, it’s the default buddypress behaviour and it’s nothing related to the theme.
Please let me know if I made myself clear with this explication or if you need any more help with it.

Cheers

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[Andrei]

We always try to help our customers as much as we can, but I don’t know why you keep blaming us when I already told you that the issue is not related to our theme, it might be a conflict between buddypress and other plugins or customisations that you might have added to your site.

Our demo works perfectly and I also made a second test on a local install to be sure everything is ok from our perspective.

In our theme the autocomplete dropdown function works exactly at it does with a default wordpress theme.
In the autocomplete dropdown you will only see your confirmed friends, not all the members of the site.

I can give a closer look at your site to help you identify from where this issue comes but I’ll need you to provide me admin credentials to your wordpress install.

Also you can do a check by yourself by deactivating any additional plugins or customisations that you might have activated and which are not directly supported by us. Do that one by one while checking if the issue was resolved.

Your comparison is absolutely irrelevant, and yes we’re not here to argue as well as how we’re not here to have an offensive attitude as you had in your previous posts.

Looking forward.

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[Andrei]

Hi,

This might be achievable but unfortunately adding filters and search will be a custom project. If you need help with it I can put you in contact with one of our developer if you would like to receive a quote on this request.

Cheers

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[Andrei]

Hello,

In BuddyPress, by default, using a default wordpress theme, in the compose message page, in the autocomplete dropdown of the “Send To” field will appear only confirmed friends of yours.
Non-friends won’t appear in the dropdown.
This is the default behaviour and in our theme it works in the exact same way.

If under your install this doesn’t happen, them maybe you have some other plugins or custom modifications active that might get in conflict with BuddyPress and break the javascript which creates this behaviour.

The answer of my colleague @Radu was straight to the subject and on top of it, it was correct.
Next time you are thinking to make such statement and accuses please double check that your are right.

If you are not satisfied of your theme your are free to request a refund from Envato.

Please let me know if I can help you with anything else.
Have a nice day!

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[Andrei]

For more details I recommend you to check the Envato License FAQ: http://themeforest.net/licenses/faq#single-application-a

Cheers

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[Andrei]

The tabs of the news focus element are built only from post categories. You will have to enable the default post categories for your video post type and use those categories instead of the custom taxonomy created by the plugin. Or you can ask the plugin author if you have any option to use the default post categories in instead of it’s custom taxonomy.

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[Andrei]

Thank you very much for your feedback.

Registration Process:

1. Here is a tutorial with a few plugin recommendation which will help you create a profile field which will be synced with the bp member type. https://www.youtube.com/watch?v=xqcy00YLZck and which can be as well added in the registration page.

Membership Process:

1. This might be possible to be done but will be a custom built feature for your exact needs.

2. You can see all restriction options under “Theme Options > Membership”.

Sign In Process:

1. The facebook login will automatically import the user name and avatar, you’ll need to have the “Name” field present ( it’s the only field from buddypress that can’t be deleted )

2. Built in login redirect is available in “Theme Options > Miscellaneous > Login redirect” and additionally you can use the following plugin for advanced redirect rules: https://wordpress.org/plugins/peters-login-redirect/

Display User Type based on location:

1. A plugin that might help you with this approach will be GeoMyWP, but unfortunately it’s not fully compatible with our theme for the moment.

2. The plugin recommended above also has a map feature on which it can display users based on zipcode or address.

Geo Directory:

1. Probably with some custom modifications, yes.

2. If your user has admin level then probably will get redirected to the admin page in most of the times. If is not admin then you can use the login redirect plugin I recommended you above in order to force the login redirect.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

Hi, unfortunately that would imply a good amount of customisations of the portfolio template which cannot be made so quickly. If you don’t have programming knowledge in order to make it yourself then I recommend you to hire a developer.

Cheers

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[Andrei]

You probably had issues with some file permissions on your buddypress plugin files.
Glad it got fixed, cheers.

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[Andrei]

Dunno what exactly could cause that, maybe a third party plugin but from what I see isn’t something to affect any functionality.

Cheers

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[Andrei]

I see that there is a JavaScript error produced by the Ultimate VC Addons plugin, can you please temporary disable it and see if the date picker works ?

Looking forward.

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[Andrei]

Try to have all plugins updated and the theme as well, we are not aware of such issues but there might be other things that makes your site to output such errors.

Please provide some full page screenshots so I can better understand where you get this errors.

Looking forward.

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[Andrei]

Hi @raiserweb, can you please explain the exact steps to reproduce this issue, or provide me admin access into your site so I can give a closer look int it ?

Looking forward.

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[Andrei]

Please update the theme to the 3.0.8 version, you currently have 3.0.7, after updating the theme also update the K-Elements plugin, you should have a menu available to update it under “Appearance > Install Plugins”.

Cheers

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[Andrei]

Please update the theme and k-elements plugin to the latest versions and let me know if the issue is still present.

Cheers

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[Andrei]

Hi,

Please email us at dev@seventhqueen.com with a list of your requests so we can give you a quote on them.

Looking forward to collaborate.

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[Andrei]

Your issue seems to be because of the font, can you switch your site on english language and see if still happens ? Also that browser doesn’t seem to look like IE8, can you please double check what version it is ?

Cheers

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[Andrei]

Limiting access just to certain member type profiles would be a custom job.
We only recommend Paid Membership Pro for now, but other content restriction plugins should work fine as well. You could test them and report us if you find any issues.

Cheers

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[Andrei]

Forums and topics are not using categories like regular posts do, so the category select won’t work in this case. The forum and topics has just an parent-child hierarchy mode so I don’t see this possible.

Cheers

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[Andrei]

I recommend you to try the plugin that he recommended in order to auto apply a featured image, if that doesn’t work then please let me know in order to find a better solution.

Cheers

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[Andrei]

This is a pretty custom request which would require some custom development in order to activate your users as members and to apply a certain membership level. If you need help we can put you in contact with one of our developers.

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[Andrei]

Please be a little bit more specific about the error you get, and in which page more exactly. Post some screenshots eventually.

Cheers

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[Andrei]

This solution won’t work on the kleo theme, don’t even try to apply it.
Please open a new topic in the right section describing your issue in detail.

Cheers

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[Andrei]

I’m glad that everything was sorted out.
Cheers

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[Andrei]

Please try to re-upload your buddypress plugin, maybe you have a file of the plugin corrupted or with wrong permission.

Cheers

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[Author]

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