Andrei

[Andrei]

Please understand that adding the OG tags is not meant to be done by a theme, not ours not any other, this kind of this are managed very well by plugins like Yoast SEO and not only.

So before making such a statement please be sure you know what you’re talking about.

Cheers

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[Andrei]

I’m glad to hear that !
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[Andrei]

No problem, I’m glad you managed to solve it.
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[Andrei]

We have fixed this and it will be pushed in the next update which will be released in the following days.
Cheers

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[Andrei]

We’ll release an update with VC 4.7 this days so I’ll ask you kindly to wait for it and see if the issue is still present.

Cheers

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[Andrei]

You have some custom htaccess rules or something that blocks access to resources within the theme directory, ex:
http://travelcuckoo.com/wp-content/themes/sweetdate/framework/shortcodes/tinymce/popup.php

If you can’t manage to fix this by yourself please provide me cpanel or ftp access and I’ll try to give a closer look.

Cheers

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[Andrei]

From the message you got from your hosting support it seems that some sort of plugin or service related to your woocommerce shop was under excessive usage which probably made your database to temporary fails which had lead to the issues you had with your login experience.

I recommend you to inspect the list of plugins related to woocommerce or any other plugins that you might be using and that might cause a heavy usage and disable them or find an alternative.

As a side note I want to underline that this kind of problems are not related to our theme, they are mainly generated by third party plugins or improper customization of the theme.

Please let me know if I can help you with anything else.
Cheers

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[Andrei]

Can you please provide the url of your site again ?

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[Andrei]

I’ve given a second test to the code, here is the updated version:

COPY CODE

function redirect_non_logged_in_users(){
    if(
        ! is_user_logged_in() &&
        (
            ( is_buddypress() && ( ! bp_is_activation_page() && ! bp_is_register_page() ) ) ||
            is_bbpress()
        )
    )
    {
        wp_redirect( home_url( 'register' ) );
        exit();

    }
}
add_action( 'wp', 'redirect_non_logged_in_users' );

Cheers

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[Andrei]

That’s because your checkout page is forced to load with HTTPS probably because of the payment method you chosen and it seems that your HTTPS is not set up in your hosting to point on the same directory as your HTTP, ex:

http://www.butterflyforever.net/
https://www.butterflyforever.net/

I recommend you to contact your hosting guys and they should be able to help you with this.
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[Andrei]

Email me at dev@seventhqueen.com with your requests and I’ll forward them to one of our developers.
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[Andrei]

I have provided you a code which works with the modal library from our theme, I see you have tried to add a new modal library but I don’t know how you initiated it.

I’m glad it works now.
Cheers

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[Andrei]

Unfortunately I can’t access your site, can you please check if the user is still valid ?
Looking forward.

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[Andrei]

@karhas, please email me on dev@seventhqueen.com with full credentials to the hosting where you have this site and with admin credentials and I’ll give a closer look to see what might be wrong.

Looking forward.

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[Andrei]

Such functionality isn’t meant to reside in a theme, there are lots of plugins that can help you with this, as an example: https://wp-types.com/

Cheers

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[Andrei]

You just need to delete the post and pages that you want to get rid of them, also consider to deactivate any plugins that you don’t need or use.

Cheers

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[Andrei]

Try to clear your browser cache, when I tested this code you couldn’t access any part of buddypress or member pages/profiles.

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[Andrei]

The function which outputs the meta data is called “kleo_entry_meta” and is located in the main functions.php file starting with the line no 524. Please understand that you’ll need programming knowledge in order to modify this function.

Cheers

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[Andrei]

I’m glad I could help. Cheers

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[Andrei]

Next week or even earlier, I can’t provide an exact date.

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[Andrei]

Please add the following code under “SweetDate > General Settings > Analytics code”:

COPY CODE

<script type="text/javascript">
  jQuery(document).ready(function() {
    jQuery(".login_panel").click(function() {
      jQuery("#login_panel").reveal();
    });
  });
</script>

Then just add the “login_panel” class to any of your links that you want to reveal the login panel.

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[Andrei]

It will automatically be included in the next released version.
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[Andrei]

I have just provided you an attachment in my last post with the file to replace to fix this issue.
Please do that and let me know if you still encounter any issues.

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[Andrei]

Here you have the php file attached which fixes that small notice, so if you still get 500 errors, please understand that they are produced by something else.

File to be replaced with the attached file: “wp-content/themes/kleo/kleo-framework/metaboxes/init.php”

Cheers

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Attachments:

You must be logged in to view attached files.

[Andrei]

Well, I’m absolutely sure that your 500 errors are generated by something else.
Please restore your site in the point where you encounter this issue then provide me ftp and admin credentials and I’ll give a closer look to help you fix this issue.

Cheers

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[Andrei]

Please provide me credentials to your admin so I can give a closer look and see what’s causing this.
Looking forward.

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[Andrei]

Probably you also have the code inserted somewhere else, that’s the only thing that might make the chat to appear to users of another level than the one indicated.

If you need more help with this custom implementation of the chat script I can put you in touch with one of our developers in order to obtain a quote for it.

Cheers

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[Andrei]

Any of those options will work, about which one works better, it fully depends by the server or by all your customization and plugins. You can make some tests and see if there are any differences.

Cheers

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[Andrei]

Well, you should enable VC for products only if you’re using in there. I think this issue should be reported to the VC plugin author, so you can try to do that. Also, an update of our theme will be released shortly which will include update to VC 4.7, maybe that will fix your issue.

Cheers

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[Andrei]

We’ll release shortly an update for VC 4.7, there is no issue with WP 4.3 or with BP 2.3.x
Cheers

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[Andrei]

When you say that our theme needs to be rewritten, to what are you referring to ?
We’re developing and testing it on several php versions and there are no issues with it, but yes, we’re recommending using at least php v5.4.

Also the “error” that you reported above is just a NOTICE and doesn’t have any impact at any level, if you turn off your wp_debug you won’t see it anymore.

Looking forward to hear back from you.

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[Andrei]

Unfortunately it cannot be changed. Cheers

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[Andrei]

According to the script you have shown above, the chat should be initialized just for members with level 2 assigned. Please be sure you didn’t added this libraries of the chat plugin somewhere else.

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[Andrei]

Hi,

1. In “Theme Options > Theme Update” you will have to enter your Envato username and you will have to genrate an api key from your Envato account, here is how: http://themeforest.net/help/api

2. I see the issue is gone, so probably there was an issue and was fixed when you probably changed/updated the page.

Cheers

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[Andrei]

I’m glad to hear you founded a solution. Cheers

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[Andrei]

Same to you !

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[Andrei]

You can disable BuddyPress completely, or just some of it’s components. The only needed plugins are K-Elements and Visual Composer, for creating your pages, all the rest are recommended but not required.

Regarding backend, if you are an advanced user, you can disable Visual Composer too, and use raw shortcodes.
Visual Composer is know to be a little bit heavier, but that’s only in the backend of the site, while you build your page, it doesn’t have any impact when final visitors access your site.

I don’t understand what you mean by saying that our code is “bulky”, we always optimize and keep our code clean, the optimizations that you need doesn’t have to be done on our code, just on the overall loading speed of your site.

You are doing a very common confusion, the thing that makes a wordpress site heavey is the amount of ( plugins ) functionalities that are added on top of it, not a theme which is mainly focused on design.

Try to disable any of the plugins that you don’t use or don’t necessary need.

As frontend optimizations I recommend you the following plugin for minifying your resources (https://wordpress.org/plugins/bwp-minify/) and I also recommend you a cdn proxy caching as cloudflare.

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[Andrei]

Do you have any issues directly related to our theme ? We could guide you to fix them but for more than that I recommend you to hire a developer to help you with your custom developments or with their optimization and maintenance.

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[Andrei]

The disk space doesn’t help with anything, I recommend you a 2-4 cpu cores vps plan with at least 2-4 gb of ram.
Please understand that this requirements are because of the heavy resources needed by plugins like BuddyPress or rtMedia, our theme itself doesn’t have much impact on the performance as how this plugins have so before saying that you’re disappointed of our product, please try to understand how wordpress and it’s plugins work.

Cheers

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[Andrei]

The issue is not between the jetpack and our theme, I saw customers using it before without any issues. The thing is that JetPack has multiple components and I don’t use this plugin and don’t have experience with it, but it seems that generates a javascript error which brakes all components based on javascript/jquery and this makes visual composer to fail as well as it is a very javascript intensive plugin.

Just go trough your JetPack settings and try to disable anything that you don’t use or that you think it might interfere.

Cheers

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