Kieran_SQ

[Kieran_SQ]

Hi,

Thanks for your question, you can use media queries to define font sizes based on screen size, please use your Child theme’s style.css to add your CSS.

COPY CODE

@media screen and (max-width: 767px) {
h1 {font-size: 20px;}
h2 {font-size: 20px;}
h3 {font-size: 20px;}
h4 {font-size: 20px;}
h5 {font-size: 20px;}
h6 {font-size: 20px;}
p {font-size: 20px;}

COPY CODE

@media screen and (max-width: 481px) {
h1 {font-size: 12px;}
h2 {font-size: 12px;}
h3 {font-size: 12px;}
h4 {font-size: 12px;}
h5 {font-size: 12px;}
h6 {font-size: 12px;}
p {font-size: 12px;}

Thanks,

Kieran

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[Kieran_SQ]

Hi @flavianodelgado,

WooCommerce gets the amount of products to show from WP Admin > Settings > Reading > Scroll to: Blog pages to show at most. You can then set the value you wish to use.

If you wish to use a different value for posts and products you can use the below snippet in your BuddyApp Child theme’s functions.php file

COPY CODE

// Display 22 products per page. Goes in functions.php
add_filter( 'loop_shop_per_page', create_function( '$cols', 'return 22;' ), 20 );

Adjust the number 22 to the number you wish to use.

Thanks,

Kieran.

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[Kieran_SQ]

Hi @Adamsking,

The best way to do this is create two sliders in Slider Revolution one with the video (desktop) and one without (mobile). You can then create two different rows in your desired page, set one to only show on desktop and larger screens and the other to only show on mobile. You can do that by following the below steps

– Go to desired row
– Click the pencil icon in the top right of that row
– Select the “Responsive Visibility” tab in the top right of the popup that opened
– Check the desired options. Hidden Phones (max 768px) Hidden Tablets (768px – 991px) Hidden Desktops (992px – 1199px) Hidden Large Desktops (min 1200px) Hidden XLarge Desktops (min 1440px) Visible Phones (max 767px) Visible Tablets (768px – 991px) Visible Desktops (992px – 1199px) Visible Large Desktops (min 1200px) Visible XLarge Desktops (min 1440px)

Hope this helps,

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi John,

Sorry you’re experiencing issues with installation. First off please follow the below steps to get your website back up and running

– Go to your FTP client or your web hosts file browser tool
– Navigate to /wp-content/themes/
– Delete the SweetDate and/or SweetDate Child folders

Your website should now work again after going to WP Admin > Appearance > Themes and selecting any theme.

Moving on to resolving your issue, please could you confirm for me which PHP version you’re using? You can probably find this in your host’s control panel, if you do not know how or your host doesn’t make it clear please contact their support channel to ask for this information.

Also, do you have BuddyPress already installed?

Once you have followed the initial steps and gained access to your website backend please could you send me some admin credentials so I can check everything out for you.

Sorry for the issues you have experienced,

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @trustednannies,

Thanks for the question. We are called Seventh Queen (a company) and we make SweetDate (a theme), we also make the themes KLEO and BuddyApp which can be found on the ThemeForest marketplace.

Hope that clarifies it a bit more,

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @cassbrighter,

Thanks for reaching out today, I have looked at your site and found the below CSS in your KLEO Child theme’s style.css

COPY CODE

@font-face {
  font-family: 'ProximaNova-Extrabld';
  src: url('../kleo-child/font/ProximaNova-Extrabld.eot');
  src: url('../kleo-child/font/ProximaNova-Extrabld.woff2') format('woff2'),
       url('../kleo-child/font/ProximaNova-Extrabld.woff') format('woff'),
       url('../kleo-child/font/ProximaNova-Extrabld.ttf') format('truetype'),
       url('../kleo-child/font/ProximaNova-Extrabld.svg#ProximaNova-Extrabld') format('svg'),
       url('../kleo-child/font/ProximaNova-Extrabld.eot?#iefix') format('embedded-opentype');
  font-weight: normal;
  font-style: normal;
}

@font-face {
  font-family: 'Khula-ExtraBold';
  src: url('../kleo-child/font/Khula-ExtraBold.eot');
  src: url('../kleo-child/font/Khula-ExtraBold.woff2') format('woff2'),
       url('../kleo-child/font/Khula-ExtraBold.woff') format('woff'),
       url('../kleo-child/font/Khula-ExtraBold.ttf') format('truetype'),
       url('../kleo-child/font/Khula-ExtraBold.svg#Khula-ExtraBold') format('svg'),
       url('../kleo-child/font/Khula-ExtraBold.eot?#iefix') format('embedded-opentype');
  font-weight: normal;
  font-style: normal;
}

@font-face {
    font-family: 'averta-semibold';
    src: url('../kleo-child/font/averta_semibold_thefontsmaster.com-webfont.woff2') format('woff2'),
         url('../kleo-child/font/averta_semibold_thefontsmaster.com-webfont.woff') format('woff');
    font-weight: normal;
    font-style: normal;
}

@font-face {
  font-family: 'Khula-Regular';
  src: url('../kleo-child/font/Khula-Regular.eot');
  src: url('../kleo-child/font/Khula-Regular.woff2') format('woff2'),
       url('../kleo-child/font/Khula-Regular.woff') format('woff'),
       url('../kleo-child/font/Khula-Regular.ttf') format('truetype'),
       url('../kleo-child/font/Khula-Regular.svg#Khula-Regular') format('svg'),
       url('../kleo-child/font/Khula-Regular.eot?#iefix') format('embedded-opentype');
  font-weight: normal;
  font-style: normal;
}

@font-face {
  font-family: 'Khula-Bold';
  src: url('../kleo-child/font/Khula-Bold.eot');
  src: url('../kleo-child/font/Khula-Bold.woff2') format('woff2'),
       url('../kleo-child/font/Khula-Bold.woff') format('woff'),
       url('../kleo-child/font/Khula-Bold.ttf') format('truetype'),
       url('../kleo-child/font/Khula-Bold.svg#Khula-Bold') format('svg'),
       url('../kleo-child/font/Khula-Bold.eot?#iefix') format('embedded-opentype');
  font-weight: normal;
  font-style: normal;
}

Can you take a screenshot for me of the folder /kleo-child/font/ so I can see that all the fonts are there?

Also, please disable and purge browser/local cache’s as well as any services like CloudFlare just to rule out caching issues.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @psmorrow,

Currently this is not an option but I will move this ticket to feature requests so that you and others can vote for this.

I will also advocate for you and suggest this is looked into as an option due to the recent additions of group and member types in BuddyPress.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for contacting us today about translations. You’ll need to translate the below plugins to resolve these two issues you’re facing

– BuddyPress for “Groups Directory” and “All Groups”
– rtMedia for all other highlighted items

Hope this helps,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi @wilfriedMarseille,

Thanks for your question, @davidoryang is correct in that these menu items are conditional and will not show depending on the users logged in or logged out status.

Logged out users will see login and register

Logged in users will see logout, live notifications, live messages, account etc

If you have menu items other than those above showing conditionally then please let me know and I will look into this for you.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Please could you provide me with admin credentials so I can look into this for you.

Also please confirm the following

– You have disabled all caching on your website and that it did not fix your issue
– That you cleared your local cache completely and that it did not fix your issue (please note that with mobile caching it can be incredibly aggressive and that you should completely clear your browser data except for passwords and form data)

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for contacting us today, I’ve looked into your question and you’ll either need to do a lot of child theme customizations or use some sitewide code. The latter options is probably the best, please have a look at this article posted by WPbeginner on August 30th 2017 http://www.wpbeginner.com/wp-tutorials/display-the-last-updated-date-of-your-posts-in-wordpress/.

They add the below code to the Child theme’s functions.php

COPY CODE

function wpb_last_updated_date( $content ) {
$u_time = get_the_time('U'); 
$u_modified_time = get_the_modified_time('U'); 
if ($u_modified_time >= $u_time + 86400) { 
$updated_date = get_the_modified_time('F jS, Y');
$updated_time = get_the_modified_time('h:i a'); 
$custom_content .= '<p class="last-updated">Last updated on '. $updated_date . ' at '. $updated_time .'</p>';  
} 
 
    $custom_content .= $content;
    return $custom_content;
}
add_filter( 'the_content', 'wpb_last_updated_date' );

You can use the below CSS class to style your element to suit your needs

COPY CODE

.last-updated {
} 

Hope this helps,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @avkempen85,

I’m going to ask one of developers to look at your question for you as I am unable to answer this for you. They’ll be in touch either Monday or Tuesday.

Sorry for the delay and thank you for your patience,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Do you mean the secondary menu area, directly opposite the social icons area? If so please do the following

– Go to Appearance > Menus
– Click the “Create a new menu” link where you see “Edit your menu below, or create a new menu.”
– Name the new menu whatever you wish
– In the right hand panel you will not see an empty menu with checkboxes below. Select the checkbox that reads “Top Menu”.
– Save your menu
– You can now add menu items from the left to your menu and they will appear in the top bar opposite the social icons.

You can follow the same steps to create a main menu and adjusting step 4 by select the checkbox Primary Menu.

If this is not what you meant please provide more details so I may assist you better.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

The plugin, like the functions.php file and WordPress in general only accepts valid code. If there is an error it will either cause a background error for minor errors or a WSoD (White Screen of Death) for major errors.

Please paste your code here so I can take a look for you.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Hi,

I have logged into your site and it does appear there is an issue with showing the socket area. Could you please try the following

– Disable all plugins except for K Elements, does the issue stop? If so please enable one by one by until you find the plugin causing the issue. Please clear your website’s cache (if any) and browser cache (Ctrl+F5) after disabling the plugins, and after each re-enable.
– Check your PHP version with your host, try and set your site to PHP 7.X
– If neither of the above resolve the issue please save your PHP error log for the last 24 hours only and upload here so I can view it.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Not that I know of, WangGuard should be okay to use for a few months yet though. I was party to a discussion of several developers who were looking at forking WangGuard and continuing releasing it under a new(ish) name, if I hear more about that I’ll let you know.

There is a topic here on WordPress that might be of interest to you, though I haven’t tried the plugin they’re discussing. https://wordpress.org/support/topic/alternatives-going-forward-with-or-without-wanguard/.

If in doubt about any plugin please use a test environment first, whether that is local or server level staging, it’s better safe than sorry. This is true too for updates to major plugins like BuddyPress.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Hey Teri,

You’re most welcome, reach out to us anytime with questions 🙂

If you haven’t already done so please consider leaving the theme or support you have received a review on ThemeForest – every review really helps us.

Thanks,

Kieran.

https://themeforest.net/user/seventhqueen/portfolio

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi @ChefsConnection,

Thanks for contacting us today, I am going to forward to this to one of our developers @Radu who will be able to answer this question for you and maybe look at extending the functionality of the KLEO Posts element. They’ll be in touch as soon as they can.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi Ronna,

To hide the post meta for the News Highlight element please add the below CSS to Theme Options > General Settings > Scroll to: Quick CSS or to your KLEO Child theme’s style.css

COPY CODE

.news-highlight .posts-listing.standard-listing.with-meta.inline-meta .article-meta {
    display: none !important;
}

To decrease the title font size of the News Highlight element only please add the below CSS using the same method stated above. Adjust the px value as desired.

COPY CODE

.news-highlight h3.post-title.entry-title {
    font-size: 20px;
}

You may wish to set the size of your H1 – H6 and body font sizes throughout the site to something that suits your needs. To do this please go to Theme Options > Fonts and set your desired font, weight and size for each of the elements.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Hi,

That is correct, BuddyApp does not have the same Paid Memberships Pro integration but it does come with a private site option. The private site option is a blanket option so will no work on a tier, it’s either on or off.

You could integrate Paid Memberships Pro manually by following their documentation which can be found here https://www.paidmembershipspro.com/documentation/content-controls/. This will take time and some intimate knowledge of PHP / HTML / page structure.

Hope this helps,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You didn’t provide a login username for SiteGround so I cannot do this for you but you will need to do the following steps

1. Login to SiteGround
2. Go to cPanel
3. Scroll to file browser
4. Select your domain in the popup
5. Navigate to WP Content > Plugins
6. Locate the plugin folder for breadcrumb_trail
7. Delete this folder and it’s contents

Your site should now work.

Hope this helps,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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