Andrei

[Andrei]

Hi,

If you’re lacking any technical knowledge then yes, you’ll need someone technical enough to connect the components you need into your website. If you need help with your custom project you can contact our custom dev team at cornel@seventhqueen.com

Cheers

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[Andrei]

You have a pretty old theme version, please try to upgrade it, it will fix the login issue.
Regarding IE11 issues I will need some explicit screenshots with them so I can know what to investigate.

Looking forward.

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[Andrei]

Well for this you’ll have to ask GD about their wpml compatibility.

Thanks for understanding.

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[Andrei]

That’s because the script is failing because some sort of limitation of sending out the recover email.
Please double check this subject with your hosting support and also you can try to use another wp smtp email, and be sure you enter the right settings into it.

Cheers

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[Andrei]

As a quick fix you can go in this file “wp-content/plugins/k-elements/setup.php” and comment out or delete the last 2-3 lines, we’ll do this in our next update as well.

Cheers

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[Andrei]

As this is will be a major upgrade it’s still in beta testing, the update should get out soon.

Thanks for your patience.

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[Andrei]

Those translations comes from the rtMedia so If you say half of it’s translations aren’t done, please go over the ones you need and translate them with the help of Loco Translate plugin.

If you encounter any issues related to the rtMedia plugin I strongly recommend you to contact them, maybe it’s an issue from their side.

Also be very carefully with your caching systems, please double check that you have cleared any cacheing systems that you might have active after you’ve made changes to the translations.

Cheers

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[Andrei]

@Foxteer, please let us know if you still need any help on this subject.

Looking forward.

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[Andrei]

In theme options panel you have options to lock buddypress sections based on pmpro membership levels, and based on this you can redirect the members to your pmpro levels page in order to get them to buy an membership.

Unfortunately there is no option to integrate pmpro checkout in the buddypress register page.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

Hello @fabienne, I’ll ask my colleague @Radu to help and test this as I’m on a Mac as well.

Thanks for your patience.

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[Andrei]

This seems to be fully related to the GeoDirectory plugin, you can learn from their website how to customise it’s templates. http://wpgeodirectory.com

Cheers

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[Andrei]

Can you please give us a link to your website and admin credentials to help us investigate what’s happening ?

Looking forward and sorry for the delay.

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[Andrei]

Hi, this two items are added programatically to the menu output, and most probably the output is broken by the plugin you’re using.

If you can share a copy of this plugin with us we could give a look into it, but I cannot promise I can do it extremely quickly.

Looking forward.

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[Andrei]

Hi @dsniche, sorry for the delay, I’ll ask my colleague @Radu to test what’s happening on your site and help you fix the issue with the buttons. From that I can quickly see you’re using a plugin that’s overriding our icon library, that’s why they aren’t displaying properly.

Thanks for your patience.

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[Andrei]

Hi,

The code Radu provided can be added in theme settings > general, under the quick css section.

Regarding your background issue we’ll give a look into it and investigate, thanks for reporting.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

This is the way wordpress work, all widgets are related to a certain sidebar which is different in each theme you use, you can use a plugin like “widgets import export” to help you keep your widgets configuration.

Cheers

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[Andrei]

I will give a look into this and if there really is an issue with the custom sidebars we’ll fix it.

Thanks for the info.

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[Andrei]

Hi @haeden, the parts with the search elements are built on top of the buddypress fields, so most probably your first move would be in getting the “BuddyPress Multilingual” plugin from WPML, see in it’s docs how to use it and probably will solve the translation of the fields.

Regarding the text area, I think you can use a plugin like this which provide you a wpml shortcode you could use in any content box. https://wordpress.org/plugins/wpml-translate-shortcode/

Cheers

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[Andrei]

I’m glad to hear that.

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[Andrei]

Please change your theme to ” Twenty Sixteen” and you’ll see there is no issue from our site, most probably it’s just the plugin you’re using is not up to date with latest wordpress standards in matter of meta title.

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[Andrei]

You can set them from your wp admin backend under “Users > Profile Fields”

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[Andrei]

You don’t need to modify anything, simply if you want to have such results your users will need to properly setup their profile.

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[Andrei]

Because you don’t have profiles which set up as being a man and looking for a man.

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[Andrei]

In order for you to have results when searching “I am a” = Man and “Looking for a” = Man then you need users in their profiles to set this both fields EXACTLY the same in their profile settings.

There is no issue on your site, you just didn’t had profiles with the right fields set up:
http://querficarcomigo.com/site/membros/?field_6=Mulher&field_3=Mulher&field_2=&field_9=&bs=+
Cheers

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[Andrei]

Hi,

For any custom projects inquiries you can contact us at cornel@seventhqueen.com

Cheers

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[Andrei]

This is a small bug introduced in WC 2.5.2, we’ll patch it in our next update but meanwhile you can add the following code into your functions.php file to fix it.

COPY CODE

/* Remove product loop link wrapper */
remove_action( 'woocommerce_before_shop_loop_item', 'woocommerce_template_loop_product_link_open', 10 );
remove_action( 'woocommerce_after_shop_loop_item', 'woocommerce_template_loop_product_link_close', 5 );

Cheers

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[Andrei]

In your wpml account please download and install the “string management” and “buddypress multilanguage” plugins. You can also read into wpml documentation about how to use them.

Cheers

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[Andrei]

Hi,

We might be able to give you a quote for the wpm setup but not with the translation because we don’k know the language and lots of errors might appear in the final translation.

Cheers

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[Andrei]

I’m glad you manage to solve your issues.

Cheers

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[Andrei]

Don’t use the retired Group Forums component, enable group forums from the forums settings.

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[Andrei]

Ok, thanks for letting us know about this, we’ll give it a try ourselves to be sure there’s no more false warnings.

Thank you once again.

Cheers

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[Andrei]

It’s up to your preference or project needs.

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[Andrei]

Can you also provide us temporary access to your hostgator account so we can run some tests in there ?

Looking forward.

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[Andrei]

If you want to have your both language versions in one site then you must be aware that buddypress is doesn’t work extremely fine in multi-language setup, I recommend you to contact the Polylang plugin authors to help you with any issues between buddypress and the multilanguage system. You can also choose to use WPML which has an additional plugin for enhancing buddypress support.

Your other issues with the search results are also triggered by something now working in the Polylang plugin.

Also we didn’t built any specific integration for Polylang because we support WPML which from our opinion is a much more stable solution.

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[Andrei]

Instead of changing any code in theme files I recommend you to use a plugin like Nav Menu Roles which works just fine with our themes.

Cheers

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[Andrei]

Probably that plugin removes any features that our theme is adding to the menu items, and we cannot do anything to change it’s behavior, maybe that’s how the plugin was built.

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[Andrei]

Visual Composer is a very ajax intensive application that does lots of requests in order to build it’s drag and drop interface for each element in part. The good thing is that it will only affect your site during the usage of the page builder, and it doesn’t affect the loading time for your site visitors.

A hosting upgrade might provide you faster loading speeds and you’ll most probably notice a small improvement, but as I’ve said this doesn’t have impact for your visitors so with other words if you can live with it then maybe you don’t need to upgrade your hosting yet.

Cheers

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[Andrei]

You have options to enable those in the Theme Options panel, but if you enable them and they don’t work then it might be because of the pmpro nav menu addon.

Let us know if you need any more help/guidance.

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[Andrei]

Hi,

Is known for the Visual Composer to be heavy but I’ve didn’t heard of such issues till now, maybe you have a bad connection between your location and your hosting server, or maybe you need a better hosting.

Please let us know if you managed to achieve what you needed with the backgrounds, did Laura advices worked ?

Looking forward.

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[Andrei]

Well, in order for my modifications to work you will have to set up your field values as you stated in your first post:

COPY CODE

I am a: Mężczyzną

I am a: Kobietą

and

I’m looking for: Kobiety

I’m looking for: Mężczyzny

I have built the custom search based on this values.

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[Author]

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